:root{font-family:Inter,Segoe UI,system-ui,sans-serif;color:#253249;background:#f4f7fc;--bg:#f4f7fc;--surface:#fff;--surface-2:#edf3fb;--line:#dfe7f2;--muted:#66758c;--primary:#2a63b7;--primary-dark:#173a6e;--nav:#102d57;--success:#22a06b;--warning:#a76608;--danger:#c64040;line-height:1.5;font-synthesis:none}*{box-sizing:border-box}body{margin:0;min-width:320px;background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}a{color:inherit}.app-shell{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:250px;z-index:30;background:linear-gradient(180deg,#173a6e,#102d57);color:#fff;padding:22px 16px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;font-size:15px;letter-spacing:.04em;padding:0 5px}.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#4682b4;color:#fff;box-shadow:0 8px 18px #0b234780}.brand-mark.large{width:52px;height:52px;border-radius:15px}.brand-mark.large svg{width:28px}.sidebar nav{margin-top:35px;display:grid;gap:4px;overflow:auto}.sidebar nav a{display:flex;align-items:center;gap:11px;color:#d9e7fa;text-decoration:none;padding:10px 12px;border-radius:10px;font-size:13px;font-weight:500}.sidebar nav a:hover,.sidebar nav a.router-link-active{background:#ffffff18;color:#fff}.sidebar-foot{display:flex;gap:8px;align-items:center;margin-top:auto;padding:14px 10px;color:#b9cbe5;font-size:11px;border-top:1px solid #ffffff16}.mobile-close{display:none}.main-area{grid-column:2;min-width:0}.topbar{height:76px;position:sticky;top:0;z-index:20;background:color-mix(in srgb,var(--surface) 94%,transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 32px}.topbar strong{display:block;font-size:14px}.eyebrow{color:var(--primary);font-size:10px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}.top-actions{display:flex;gap:10px;align-items:center}.icon-button{border:1px solid var(--line);background:var(--surface);color:inherit;width:40px;height:40px;border-radius:11px;display:grid;place-items:center}.menu-button{display:none}.profile{position:relative}.profile-button{border:0;background:transparent;color:inherit;display:flex;align-items:center;gap:10px;text-align:left;padding:4px}.profile-button span:nth-child(2){display:grid}.profile-button small{color:var(--muted);font-size:10px}.avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:var(--primary);color:#fff;font-weight:700}.profile-menu{position:absolute;right:0;top:52px;width:230px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:0 16px 40px #15294724;padding:8px;display:grid}.profile-menu>span{font-size:11px;color:var(--muted);padding:8px}.profile-menu button{border:0;background:transparent;color:inherit;text-align:left;padding:9px;border-radius:8px;display:flex;gap:8px}.profile-menu button:hover{background:var(--surface-2)}.danger-text{color:var(--danger)!important}.page{padding:34px;max-width:1400px;margin:auto}.page.narrow{max-width:720px}.page-heading{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;margin-bottom:28px}.page h1{font-size:29px;line-height:1.2;margin:5px 0 8px;letter-spacing:-.03em}.page-heading p,.modal p,.panel p{color:var(--muted);margin:0}.primary,.secondary{border:0;border-radius:10px;padding:11px 16px;font-weight:650;display:inline-flex;gap:8px;align-items:center;justify-content:center}.primary{background:var(--primary);color:#fff;box-shadow:0 7px 18px #2a63b72a}.primary:hover{background:#2458a3}.secondary{background:var(--surface-2);color:inherit}.compact{padding:7px 10px;font-size:12px}.metrics,.dashboard-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;margin:24px 0}.metrics article,.metric-card,.panel,.department-card,.instance-card{background:var(--surface);border:1px solid var(--line);border-radius:15px}.metrics article{padding:18px 20px}.metrics span,.metric-card span{display:block;color:var(--muted);font-size:12px}.metrics strong{font-size:24px;display:block;margin-top:7px}.dashboard-grid{grid-template-columns:repeat(4,minmax(0,1fr));margin-top:0}.metric-card{display:flex;align-items:center;gap:14px;padding:19px}.metric-icon,.form-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:12px;background:#e8f0fb;color:var(--primary)}.metric-card strong{display:block;font-size:23px;margin-top:2px}.panel{padding:24px}.development-banner{margin-top:22px;border-left:4px solid var(--primary)}.development-banner h2{font-size:18px;margin:5px 0}.state{min-height:240px;background:var(--surface);border:1px dashed #c9d5e5;border-radius:16px;display:flex;align-items:center;justify-content:center;gap:9px}.state.muted{flex-direction:column;text-align:center;color:var(--muted)}.state.muted strong{color:var(--text,#253249)}.state.muted span{max-width:540px;font-size:13px}.alert{border-radius:11px;padding:12px 14px;margin:14px 0;font-size:13px}.alert.error{color:#a52d2d;background:#fff0f0;border:1px solid #f2c5c5}.alert.success{color:#14724b;background:#eaf9f2;border:1px solid #bce7d3}.alert.warning{color:#754b0b;background:#fff7e8;border:1px solid #f1d8a9;display:flex;gap:12px;align-items:center}.alert.warning div{display:grid}.alert.warning span{font-size:12px}.success-text{color:var(--success)}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.table-wrap{background:var(--surface);border:1px solid var(--line);border-radius:15px;overflow:auto}table{width:100%;border-collapse:collapse;min-width:850px}th{text-align:left;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.08em;background:var(--surface-2)}th,td{padding:14px 16px;border-bottom:1px solid var(--line)}td{font-size:13px}td b,td small{display:block}td small{color:var(--muted);margin-top:3px}.badge{display:inline-flex;border-radius:999px;padding:4px 8px;font-size:9px;font-weight:800;letter-spacing:.04em}.badge.green{background:#e5f6ef;color:#13734b}.badge.gray{background:var(--surface-2);color:var(--muted)}.row-actions{display:flex;gap:5px;align-items:center}.row-actions button{border:1px solid var(--line);background:var(--surface);color:var(--muted);border-radius:8px;padding:7px;display:grid;place-items:center}.row-actions svg{width:15px;height:15px}.modal-backdrop{position:fixed;z-index:100;inset:0;background:#0d1d358a;display:grid;place-items:center;padding:20px}.modal{position:relative;width:min(480px,100%);max-height:90vh;overflow:auto;background:var(--surface);padding:27px;border-radius:17px;box-shadow:0 24px 70px #0003}.modal.wide{width:min(720px,100%)}.modal h2{margin:6px 0 10px}.modal label,.form-stack label{display:grid;gap:6px;font-weight:650;font-size:12px;margin-top:16px}.modal input,.modal select,.modal textarea,.form-stack input,.form-stack select,.form-stack textarea{border:1px solid var(--line);border-radius:9px;padding:10px 11px;background:var(--surface);color:inherit;outline:none}.modal input:focus,.modal select:focus,.form-stack input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #2a63b71f}.modal-close{position:absolute;right:17px;top:17px;border:0;background:transparent;color:var(--muted)}.modal-close svg{width:20px}.actions{display:flex;justify-content:flex-end;gap:9px;margin-top:22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}.span-2{grid-column:1/-1}.form-stack{display:grid}.form-stack>.form-icon{margin-bottom:4px}.form-stack>.primary{justify-self:end}.form-stack .hint{font-size:11px}.form-stack small,.modal label small{font-weight:400;color:var(--muted)}fieldset{border:1px solid var(--line);border-radius:10px;margin:17px 0 0;padding:10px 14px}legend{font-size:11px;font-weight:700;color:var(--muted)}label.check{display:inline-flex;grid-template-columns:none;align-items:center;gap:7px;margin:5px 14px 5px 0;font-weight:500}.check input{margin:0;padding:0}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:15px}.department-card{padding:19px;display:grid;grid-template-columns:auto 1fr auto;gap:13px;align-items:start}.department-card h2,.instance-card h2{font-size:15px;margin:0 0 5px}.department-card p,.instance-card p{font-size:12px;color:var(--muted);margin:0}.department-card small,.instance-card small{font-size:10px;color:var(--muted)}.department-card .row-actions{grid-column:2/-1}.color-dot{width:13px;height:13px;border-radius:50%;margin-top:5px}.instance-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(330px,1fr));gap:15px}.instance-card{padding:18px;display:grid;grid-template-columns:auto 1fr auto;gap:13px;align-items:center}.device{width:42px;height:42px;border-radius:12px;background:#e8f0fb;color:var(--primary);display:grid;place-items:center}.instance-actions{grid-column:1/-1;display:flex;gap:7px;border-top:1px solid var(--line);padding-top:13px}.instance-actions button{border:1px solid var(--line);background:var(--surface-2);color:var(--muted);border-radius:8px;padding:7px 10px;display:flex;gap:5px;align-items:center;font-size:11px}.instance-actions svg{width:14px}.login-page{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;background:#fff}.login-brand{position:relative;display:grid;place-items:center;padding:70px;background:linear-gradient(145deg,#173a6e,#1e4a8c 60%,#2a63b7);overflow:hidden;color:#fff}.login-brand:after{content:"";position:absolute;width:500px;height:500px;border:1px solid #ffffff18;border-radius:50%;right:-190px;bottom:-250px;box-shadow:0 0 0 90px #ffffff08,0 0 0 180px #ffffff05}.login-copy{position:relative;z-index:1;max-width:550px}.kicker{font-size:10px;letter-spacing:.14em;font-weight:700;color:#bcd4f5;margin-top:28px}.login-copy h1{font-size:48px;line-height:1.09;letter-spacing:-.045em;margin:14px 0 22px}.login-copy h1 span{color:#90b9ee}.login-copy>p:not(.kicker){color:#d3e2f5;max-width:500px}.trust{display:flex;gap:12px;align-items:center;margin-top:45px;color:#d8e8fb}.trust span{display:grid}.trust small{color:#a9c6e8}.login-panel{display:grid;place-items:center;padding:35px;background:#f9fbfe}.login-card{width:min(410px,100%)}.login-card h2{font-size:29px;margin:7px 0}.login-card>p{color:var(--muted);margin:0 0 26px}.login-card label{display:grid;gap:7px;font-size:12px;font-weight:650;margin-top:16px}.login-card input{height:47px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:0 13px;outline:none}.login-card input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #2a63b71f}.password-field{position:relative}.password-field input{width:100%;padding-right:45px}.password-field button{position:absolute;right:3px;top:3px;width:40px;height:40px;border:0;background:transparent;color:var(--muted)}.password-field svg{width:18px}.link-button{border:0;background:transparent;color:var(--primary);font-size:11px;padding:10px 0}.login-submit{width:100%;height:48px;margin-top:12px;justify-content:space-between}.login-submit svg{width:18px}.security-note{display:block;color:var(--muted);font-size:10px;text-align:center;margin-top:18px}.mobile-logo,.sidebar-shade{display:none}[data-theme=dark]{color:#e7edf7;background:#0f1b2d;--bg:#0f1b2d;--surface:#17263c;--surface-2:#21334c;--line:#2a3b55;--muted:#9caec5;--primary:#6ea1e7;--nav:#0c1728;--text:#e7edf7}[data-theme=dark] .metric-icon,[data-theme=dark] .device{background:#253c5d}[data-theme=dark] .alert.error{background:#3c252a;border-color:#65323b;color:#ffbfc5}[data-theme=dark] .alert.warning{background:#3b321f;border-color:#65512c;color:#f2d08b}@media(max-width:1050px){.dashboard-grid{grid-template-columns:repeat(2,1fr)}.login-copy h1{font-size:39px}.login-brand{padding:50px}}@media(max-width:760px){.app-shell{grid-template-columns:1fr}.main-area{grid-column:1}.sidebar{transform:translate(-102%);transition:.2s}.sidebar.open{transform:none}.sidebar-shade{display:block;position:fixed;z-index:29;inset:0;background:#07162f75}.mobile-close{display:grid;margin-left:auto;border:0;background:transparent;color:#fff}.menu-button{display:grid}.company-name{display:none}.topbar{padding:0 16px}.profile-button>span:nth-child(2),.profile-button>svg{display:none}.page{padding:24px 17px}.page-heading{flex-direction:column}.page-heading>.primary{width:100%}.metrics,.dashboard-grid,.form-grid{grid-template-columns:1fr}.span-2{grid-column:auto}.login-page{grid-template-columns:1fr}.login-brand{display:none}.login-panel{padding:24px}.mobile-logo{display:flex;align-items:center;gap:8px;color:var(--primary-dark);margin-bottom:38px}.card-grid,.instance-grid{grid-template-columns:1fr}.modal{padding:23px}.top-actions{gap:5px}}.qr-modal{text-align:center}.qr-modal img{display:block;width:min(320px,100%);margin:20px auto;border:10px solid #fff;border-radius:12px}.qr-modal small{color:var(--muted)}.desk-page{padding:28px;min-height:calc(100vh - 72px)}.desk-toolbar{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:18px}.desk-toolbar h1{margin:3px 0 0}.desk-filters{display:flex;gap:6px;flex-wrap:wrap}.desk-filters button{border:1px solid var(--border);background:var(--surface);color:var(--text);padding:9px 13px;border-radius:9px}.desk-filters button.active{background:var(--primary);color:#fff}.desk-grid{display:grid;grid-template-columns:minmax(250px,330px) minmax(360px,1fr) minmax(220px,290px);height:calc(100vh - 180px);min-height:560px;border:1px solid var(--border);border-radius:15px;overflow:hidden;background:var(--surface);box-shadow:var(--shadow)}.desk-grid.compact{grid-template-columns:minmax(250px,330px) 1fr}.conversation-list,.contact-panel{overflow:auto}.conversation-list{border-right:1px solid var(--border)}.contact-panel{border-left:1px solid var(--border);padding:22px}.desk-search{display:flex;align-items:center;gap:8px;margin:14px;padding:10px 12px;border:1px solid var(--border);border-radius:9px}.desk-search input{width:100%;border:0;outline:0;background:transparent;color:var(--text)}.conversation-card{position:relative;width:100%;display:flex;gap:11px;text-align:left;padding:14px;border:0;border-top:1px solid var(--border);background:transparent;color:var(--text)}.conversation-card:hover,.conversation-card.selected{background:color-mix(in srgb,var(--primary) 10%,transparent)}.contact-avatar{display:grid;place-items:center;flex:0 0 40px;height:40px;border-radius:50%;background:var(--primary);color:#fff;font-weight:800}.conversation-copy{display:grid;min-width:0;gap:2px}.conversation-copy small,.conversation-copy em,.chat-head small{color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-copy em{font-style:normal}.unread{margin-left:auto;background:var(--primary);color:#fff;border-radius:12px;padding:2px 7px;font-size:11px;height:max-content}.chat-panel{display:flex;min-width:0;flex-direction:column;background:var(--background)}.chat-head{display:flex;align-items:center;gap:12px;padding:14px 18px;background:var(--surface);border-bottom:1px solid var(--border)}.chat-head>div{display:grid}.chat-head .primary-button{margin-left:auto}.message-stream{flex:1;overflow:auto;padding:22px;display:flex;flex-direction:column;gap:10px}.bubble{max-width:76%;padding:10px 13px;border-radius:12px;background:var(--surface);box-shadow:0 1px 2px #0001}.bubble.saida{align-self:flex-end;background:color-mix(in srgb,var(--primary) 18%,var(--surface))}.bubble.interna{align-self:center;background:#fff4c5;border:1px solid #efd87a;color:#493b00}.bubble p{margin:4px 0;white-space:pre-wrap}.bubble small,.bubble time{font-size:11px;color:var(--muted)}.composer{padding:12px;background:var(--surface);border-top:1px solid var(--border);display:grid;grid-template-columns:1fr auto;gap:8px}.composer label{grid-column:1/-1;font-size:12px;color:var(--muted)}.composer textarea{min-height:58px;resize:vertical;border:1px solid var(--border);border-radius:9px;padding:10px;background:var(--background);color:var(--text)}.desk-empty{display:grid;place-items:center;align-content:center;gap:8px;color:var(--muted);padding:30px;text-align:center}.chat-empty{height:100%}.contact-panel dl{display:grid;gap:5px}.contact-panel dt{margin-top:11px;color:var(--muted);font-size:12px}.contact-panel dd{margin:0;font-weight:600}@media(max-width:1050px){.desk-grid{grid-template-columns:280px 1fr}.contact-panel{display:none}}@media(max-width:720px){.desk-page{padding:14px}.desk-toolbar{align-items:start;flex-direction:column}.desk-grid{display:block;height:auto}.conversation-list{max-height:320px}.chat-panel{min-height:600px}.bubble{max-width:90%}}.chat-actions{display:flex!important;align-items:center;gap:6px;margin-left:auto}.chat-actions button,.chat-actions select,.composer>button,.quick-replies button{display:inline-flex;align-items:center;gap:5px;border:1px solid var(--border);border-radius:8px;background:var(--surface);color:var(--text);padding:7px 9px}.chat-actions svg,.composer svg{width:16px}.attachment{display:grid;gap:2px;margin:7px 0;padding:8px;border:1px solid var(--border);border-radius:8px}.attachment a{color:var(--primary);font-weight:700}.reply-preview{display:flex;justify-content:space-between;align-items:center;padding:7px 13px;background:color-mix(in srgb,var(--primary) 8%,var(--surface));border-top:1px solid var(--border);font-size:12px}.reply-preview button{border:0;background:transparent}.quick-replies{display:flex;gap:5px;padding:6px 12px;overflow:auto;background:var(--surface)}.quick-replies button{white-space:nowrap;padding:5px 8px;color:var(--primary)}.tag-list{display:flex;gap:5px;flex-wrap:wrap}.tag-list span{border:1px solid;border-radius:10px;padding:3px 7px;font-size:12px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}@media(max-width:900px){.chat-head{align-items:flex-start}.chat-actions{flex-wrap:wrap}.desk-grid{height:auto}.message-stream{min-height:420px}}