.avatar-picker[data-v-5ff717c5]{display:flex;align-items:center;gap:22px;flex-wrap:wrap}.avatar-ring[data-v-5ff717c5]{display:grid;place-items:center;width:112px;height:112px;border-radius:50%;overflow:hidden;flex-shrink:0;background:color-mix(in srgb,var(--primary) 10%,var(--surface));color:var(--primary);border:3px solid var(--surface);box-shadow:0 0 0 1px color-mix(in srgb,var(--primary) 18%,transparent),0 8px 24px color-mix(in srgb,var(--primary) 32%,transparent)}.avatar-ring img[data-v-5ff717c5]{width:100%;height:100%;object-fit:cover}.avatar-picker-copy[data-v-5ff717c5]{display:grid;gap:4px;min-width:220px;flex:1}.avatar-picker-copy small[data-v-5ff717c5]{color:var(--muted);font-size:12.5px}.avatar-picker-actions[data-v-5ff717c5]{display:flex;align-items:center;gap:12px;margin-top:6px}.avatar-picker-actions .primary[data-v-5ff717c5]{padding:8px 14px}.link-remove[data-v-5ff717c5]{display:inline-flex;align-items:center;gap:4px;border:0;background:none;color:var(--muted);font-weight:600;cursor:pointer}.link-remove[data-v-5ff717c5]:hover{color:var(--danger)}.avatar-error[data-v-5ff717c5]{color:var(--danger)!important}.narrow-wide[data-v-0cba6fff]{max-width:920px}.profile-form[data-v-0cba6fff]{display:grid;gap:20px}.profile-form input[data-v-0cba6fff]:disabled{opacity:.7;cursor:not-allowed}.profile-form small[data-v-0cba6fff]{color:var(--muted);font-weight:400;font-size:12px}.profile-actions[data-v-0cba6fff]{justify-content:space-between}.profile-actions a[data-v-0cba6fff]{text-decoration:none}.user-avatar[data-v-c485fa7a]{position:relative;display:inline-grid;place-items:center;flex-shrink:0;overflow:hidden;border-radius:50%;background:var(--primary);color:#fff;font-weight:700}.user-avatar img[data-v-c485fa7a]{width:100%;height:100%;object-fit:cover}.radar[data-v-ec3031f1]{--r-bg1: #0b1a36;--r-bg2: #12306a;--r-card: rgba(255, 255, 255, .06);--r-line: rgba(148, 182, 255, .18);--r-text: #e8efff;--r-muted: #9db0d6;min-height:calc(100vh - 120px);margin:0 18px 18px;padding:22px;border-radius:22px;color:var(--r-text);background:radial-gradient(1200px 500px at 70% 110%,#2556b8 0%,transparent 60%),linear-gradient(160deg,var(--r-bg1),var(--r-bg2));box-shadow:0 18px 40px #0b1a3640}.radar.fullscreen[data-v-ec3031f1]{margin:0;border-radius:0;min-height:100vh;overflow:auto}.radar-head[data-v-ec3031f1]{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}.radar-title[data-v-ec3031f1]{display:flex;align-items:center;gap:14px}.radar-logo[data-v-ec3031f1]{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,#3b82f6,#6366f1);box-shadow:0 8px 22px #3b82f666}.radar-logo svg[data-v-ec3031f1]{width:26px;height:26px;animation:spin-ec3031f1 6s linear infinite}.radar-title h1[data-v-ec3031f1]{margin:0;font-size:22px;color:#fff}.radar-title p[data-v-ec3031f1]{margin:2px 0 0;color:var(--r-muted);font-size:13px}.radar-title b[data-v-ec3031f1]{color:#fff}.radar-tools[data-v-ec3031f1]{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.live-pill[data-v-ec3031f1]{display:inline-flex;align-items:center;gap:8px;padding:7px 12px;border:1px solid #22c55e66;border-radius:999px;background:#22c55e1a;color:#86efac;font-size:12px;font-weight:800;letter-spacing:.06em}.live-pill i[data-v-ec3031f1]{width:8px;height:8px;border-radius:50%;background:#22c55e;animation:pulse-ec3031f1 1.4s ease-in-out infinite}.live-pill small[data-v-ec3031f1]{color:var(--r-muted);font-weight:600;letter-spacing:0;font-variant-numeric:tabular-nums}.live-pill.offline[data-v-ec3031f1]{border-color:#f59e0b66;background:#f59e0b1a;color:#fcd34d}.live-pill.offline i[data-v-ec3031f1]{background:#f59e0b}.radar-button[data-v-ec3031f1]{display:inline-flex;align-items:center;gap:7px;padding:8px 13px;border:1px solid var(--r-line);border-radius:11px;background:var(--r-card);color:var(--r-text);font-weight:650;font-size:13px;cursor:pointer}.radar-button[data-v-ec3031f1]:hover{background:#ffffff1f}.radar-button.off[data-v-ec3031f1]{color:var(--r-muted)}.radar-button svg[data-v-ec3031f1]{width:16px;height:16px}.alarm-banner[data-v-ec3031f1]{display:flex;align-items:center;gap:10px;margin-bottom:16px;padding:11px 16px;border:1px solid #f8717188;border-radius:14px;background:#ef444426;color:#fecaca;font-weight:700;animation:banner-ec3031f1 1.2s ease-in-out infinite}.kpis[data-v-ec3031f1]{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:18px}.kpi[data-v-ec3031f1]{display:grid;gap:6px;padding:14px 16px;border:1px solid var(--r-line);border-radius:16px;background:var(--r-card);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.kpi span[data-v-ec3031f1]{color:var(--r-muted);font-size:11px;font-weight:800;letter-spacing:.07em;text-transform:uppercase}.kpi b[data-v-ec3031f1]{font-size:28px;line-height:1.1;color:#fff}.kpi.amber b[data-v-ec3031f1]{color:#fbbf24}.kpi.blue b[data-v-ec3031f1]{color:#60a5fa}.kpi.green b[data-v-ec3031f1]{color:#4ade80}.kpi.cyan b[data-v-ec3031f1]{color:#67e8f9}.kpi.violet b[data-v-ec3031f1]{color:#c4b5fd}.kpi.red[data-v-ec3031f1]{border-color:#f8717199;background:#ef444422}.kpi.red b[data-v-ec3031f1]{color:#fca5a5}.mono[data-v-ec3031f1]{font-family:ui-monospace,Cascadia Mono,Consolas,monospace;font-variant-numeric:tabular-nums}.columns[data-v-ec3031f1]{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;align-items:start}.column[data-v-ec3031f1]{min-height:300px;padding:14px;border:1px solid var(--r-line);border-radius:18px;background:#ffffff09}.column.queue[data-v-ec3031f1]{border-color:#fbbf2466;box-shadow:inset 0 0 0 1px #fbbf2414}.column.queue.hot[data-v-ec3031f1]{border-color:#f87171aa}.column h2[data-v-ec3031f1]{display:flex;align-items:center;gap:8px;margin:0 0 12px;font-size:14px;color:#fff}.dot[data-v-ec3031f1]{width:9px;height:9px;border-radius:50%}.dot.amber[data-v-ec3031f1]{background:#fbbf24}.dot.blue[data-v-ec3031f1]{background:#60a5fa}.dot.green[data-v-ec3031f1]{background:#4ade80}.count[data-v-ec3031f1]{margin-left:auto;min-width:26px;padding:2px 8px;border-radius:999px;background:#ffffff1f;font-size:12px;text-align:center}.cards[data-v-ec3031f1]{display:grid;gap:10px;max-height:calc(100vh - 360px);overflow-y:auto;padding-right:2px}.radar.fullscreen .cards[data-v-ec3031f1]{max-height:calc(100vh - 300px)}.card[data-v-ec3031f1]{display:grid;gap:9px;width:100%;padding:12px 13px;border:1px solid var(--r-line);border-left:4px solid #4ade80;border-radius:14px;background:#ffffff12;color:inherit;font:inherit;text-align:left;transition:transform .15s,background-color .15s}button.card[data-v-ec3031f1]{cursor:pointer}button.card[data-v-ec3031f1]:hover{transform:translateY(-1px);background:#ffffff1c}.card-top[data-v-ec3031f1]{display:flex;align-items:center;gap:10px;min-width:0}.who[data-v-ec3031f1]{display:grid;min-width:0;flex:1}.who b[data-v-ec3031f1]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#fff}.who small[data-v-ec3031f1]{color:var(--r-muted);font-size:12px}.timer[data-v-ec3031f1]{font-size:22px;font-weight:800;color:#4ade80}.blue-text[data-v-ec3031f1]{color:#93c5fd;font-size:18px}.message[data-v-ec3031f1]{display:flex;align-items:flex-start;gap:7px;margin:0;padding:8px 10px;border-radius:10px;background:#050c1e73;color:#dbe6ff;font-size:13px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.message svg[data-v-ec3031f1]{flex-shrink:0;margin-top:2px;color:var(--r-muted);float:left;margin-right:6px}.meta[data-v-ec3031f1]{display:flex;align-items:center;gap:6px;flex-wrap:wrap;color:var(--r-muted);font-size:11.5px}.meta .since[data-v-ec3031f1]{margin-left:auto}.chip[data-v-ec3031f1]{padding:1px 8px;border-radius:999px;background:#93c5fd29;color:#bfdbfe;font-weight:700;font-size:11px}.chip.prio[data-v-ec3031f1]{background:#f9731633;color:#fdba74}.bar[data-v-ec3031f1]{height:6px;border-radius:999px;background:#ffffff1a;overflow:hidden}.bar i[data-v-ec3031f1]{display:block;height:100%;border-radius:inherit;background:#4ade80;transition:width 1s linear,background-color .3s}.queue-card.warn[data-v-ec3031f1]{border-left-color:#facc15}.queue-card.warn .timer[data-v-ec3031f1]{color:#fde047}.queue-card.warn .bar i[data-v-ec3031f1]{background:#facc15}.queue-card.near[data-v-ec3031f1]{border-left-color:#fb923c}.queue-card.near .timer[data-v-ec3031f1]{color:#fdba74}.queue-card.near .bar i[data-v-ec3031f1]{background:#fb923c}.queue-card.over[data-v-ec3031f1]{border:1px solid #f87171;border-left:4px solid #ef4444;background:#ef444429;animation:overdue-ec3031f1 1s ease-in-out infinite}.queue-card.over .timer[data-v-ec3031f1]{color:#fca5a5}.queue-card.over .bar i[data-v-ec3031f1]{background:#ef4444}.attending-card[data-v-ec3031f1]{border-left-color:#60a5fa}.done-card[data-v-ec3031f1]{border-left-color:#4ade80;opacity:.92}.agent[data-v-ec3031f1]{display:flex;align-items:center;gap:8px;color:#dbe6ff;font-size:12.5px}.agent span[data-v-ec3031f1]:nth-child(2){flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agent small[data-v-ec3031f1]{color:var(--r-muted)}.done[data-v-ec3031f1]{display:inline-flex;align-items:center;gap:4px;color:#4ade80;font-weight:800;font-size:13px;white-space:nowrap}.empty[data-v-ec3031f1]{display:grid;justify-items:center;gap:8px;padding:34px 10px;color:var(--r-muted);font-size:13px;text-align:center}.empty svg[data-v-ec3031f1]{width:26px;height:26px;opacity:.8}.radar-foot[data-v-ec3031f1]{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:14px;color:var(--r-muted);font-size:12px}@keyframes spin-ec3031f1{to{transform:rotate(360deg)}}@keyframes pulse-ec3031f1{0%,to{opacity:1}50%{opacity:.3}}@keyframes overdue-ec3031f1{0%,to{box-shadow:0 0 #ef444400;background:#ef44441f}50%{box-shadow:0 0 0 4px #ef444455;background:#ef444442}}@keyframes banner-ec3031f1{0%,to{background:#ef444426}50%{background:#ef444445}}@media(max-width:1100px){.columns[data-v-ec3031f1]{grid-template-columns:1fr}.cards[data-v-ec3031f1]{max-height:none}}@media(max-width:760px){.radar[data-v-ec3031f1]{margin:0 8px 8px;padding:14px}}@media(prefers-reduced-motion:reduce){.radar-logo svg[data-v-ec3031f1],.live-pill i[data-v-ec3031f1],.queue-card.over[data-v-ec3031f1],.alarm-banner[data-v-ec3031f1]{animation:none}}.dashboard-page[data-v-8aa05249]{max-width:1480px}.dashboard-hero[data-v-8aa05249]{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.dashboard-hero h1[data-v-8aa05249]{margin:5px 0 4px;font-size:31px}.dashboard-hero p[data-v-8aa05249]{margin:0;color:var(--muted)}.hero-actions[data-v-8aa05249]{display:flex;align-items:center;gap:10px}.live-dot[data-v-8aa05249]{display:flex;align-items:center;gap:7px;padding:7px 11px;border-radius:999px;background:#e9f8f0;color:#13734b;font-size:12px;font-weight:750}.live-dot[data-v-8aa05249]:before{content:"";width:7px;height:7px;border-radius:50%;background:#22a06b;box-shadow:0 0 0 4px #22a06b20}.kpi-grid[data-v-8aa05249]{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.kpi-card[data-v-8aa05249]{position:relative;display:flex;align-items:center;gap:14px;padding:20px;border:1px solid var(--line);border-radius:17px;background:var(--surface);box-shadow:0 5px 18px #1831530b;overflow:hidden}.kpi-card[data-v-8aa05249]:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--accent)}.kpi-card.amber[data-v-8aa05249]{--accent:#f59e0b;--soft:#fff5dc}.kpi-card.blue[data-v-8aa05249]{--accent:#3b82f6;--soft:#eaf2ff}.kpi-card.green[data-v-8aa05249]{--accent:#22a06b;--soft:#e8f8f0}.kpi-card.violet[data-v-8aa05249]{--accent:#8b5cf6;--soft:#f1ecff}.kpi-icon[data-v-8aa05249]{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:var(--soft);color:var(--accent)}.kpi-card span[data-v-8aa05249]{display:block;color:var(--muted);font-size:12px}.kpi-card strong[data-v-8aa05249]{font-size:28px;line-height:1.15}.kpi-card>a[data-v-8aa05249]{margin-left:auto;color:var(--muted)}.kpi-card>a svg[data-v-8aa05249]{width:18px}.insight-strip[data-v-8aa05249]{display:grid;grid-template-columns:repeat(4,1fr);margin:16px 0;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.insight-strip article[data-v-8aa05249]{display:flex;align-items:center;gap:10px;padding:16px 18px;border-right:1px solid var(--line)}.insight-strip article[data-v-8aa05249]:last-child{border:0}.insight-strip svg[data-v-8aa05249]{width:20px;color:var(--primary)}.insight-strip span[data-v-8aa05249]{display:grid;flex:1;font-size:12px}.insight-strip small[data-v-8aa05249]{color:var(--muted)}.insight-strip strong[data-v-8aa05249]{font-size:20px}.chart-grid[data-v-8aa05249]{display:grid;grid-template-columns:1.2fr .8fr;gap:16px}.chart-card[data-v-8aa05249]{padding:22px;border:1px solid var(--line);border-radius:17px;background:var(--surface)}.chart-card header[data-v-8aa05249]{display:flex;justify-content:space-between}.chart-card h2[data-v-8aa05249]{margin:0;font-size:17px}.chart-card p[data-v-8aa05249]{margin:3px 0;color:var(--muted);font-size:12px}.chart-card header>svg[data-v-8aa05249]{color:var(--primary)}.bar-chart[data-v-8aa05249]{height:245px;display:flex;align-items:end;gap:13px;padding-top:38px}.bar-column[data-v-8aa05249]{height:100%;flex:1;display:flex;flex-direction:column;justify-content:end;align-items:center;gap:6px}.bar-column>b[data-v-8aa05249]{font-size:11px}.bar-column>span[data-v-8aa05249]{width:min(38px,75%);min-height:5px;border-radius:8px 8px 3px 3px;background:linear-gradient(180deg,#5795ea,#2a63b7)}.bar-column small[data-v-8aa05249]{color:var(--muted);text-transform:capitalize}.ranking[data-v-8aa05249]{display:grid;gap:17px;margin-top:26px}.ranking>div[data-v-8aa05249]{display:flex;align-items:center;gap:10px}.rank[data-v-8aa05249]{display:grid;place-items:center;width:25px;height:25px;border-radius:8px;background:var(--surface-2);font-size:11px;font-weight:800}.rank-name[data-v-8aa05249]{display:grid;gap:5px;flex:1;font-size:13px}.rank-name i[data-v-8aa05249]{height:5px;border-radius:5px;background:var(--surface-2);overflow:hidden}.rank-name em[data-v-8aa05249]{display:block;height:100%;border-radius:5px;background:linear-gradient(90deg,#2a63b7,#72a6ec)}.chart-empty[data-v-8aa05249]{align-self:center;margin:auto;color:var(--muted);font-size:13px}.health-grid[data-v-8aa05249]{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:16px}.health-grid article[data-v-8aa05249]{display:flex;align-items:center;gap:12px;padding:15px 18px;border:1px solid var(--line);border-radius:15px;background:var(--surface)}.health-grid article div[data-v-8aa05249]{display:grid}.health-grid small[data-v-8aa05249]{color:var(--muted)}.health-icon[data-v-8aa05249]{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#e8f8f0;color:#168354}.health-icon svg[data-v-8aa05249]{width:19px}.status-ok[data-v-8aa05249]{margin-left:auto;color:#168354;font-size:11px;font-weight:800}.status-ok[data-v-8aa05249]:before{content:"●";margin-right:5px}@media(max-width:1050px){.kpi-grid[data-v-8aa05249],.insight-strip[data-v-8aa05249]{grid-template-columns:repeat(2,1fr)}.insight-strip article[data-v-8aa05249]:nth-child(2){border-right:0}.chart-grid[data-v-8aa05249]{grid-template-columns:1fr}}@media(max-width:650px){.dashboard-hero[data-v-8aa05249]{align-items:flex-start}.kpi-grid[data-v-8aa05249],.insight-strip[data-v-8aa05249],.health-grid[data-v-8aa05249]{grid-template-columns:1fr}.insight-strip article[data-v-8aa05249]{border-right:0;border-bottom:1px solid var(--line)}.bar-chart[data-v-8aa05249]{gap:5px}.kpi-card[data-v-8aa05249]{padding:16px}}.presence-cell[data-v-37f39f43]{display:inline-flex;align-items:center;gap:7px;font-size:13px;white-space:nowrap}.user-cell[data-v-37f39f43]{display:flex;align-items:center;gap:10px}.user-cell>span[data-v-37f39f43]:last-child{display:grid}.row-editing[data-v-37f39f43]{background:color-mix(in srgb,var(--primary) 6%,transparent)}.instance-card.instance-down[data-v-d6afd80d]{border:2px solid #d92d20;box-shadow:0 0 0 4px #d92d2022;animation:card-alert-d6afd80d 1.4s ease-in-out infinite}.instance-down-banner[data-v-d6afd80d]{grid-column:1 / -1;margin:0;padding:8px 10px;border-radius:8px;background:#fdecea;color:#a8201a;font-size:12.5px;font-weight:700}[data-theme=dark]{background:#3d1a18;color:#ffb4ab}@keyframes card-alert-d6afd80d{0%,to{box-shadow:0 0 0 4px #d92d2022}50%{box-shadow:0 0 0 7px #d92d2040}}@media(prefers-reduced-motion:reduce){.instance-card.instance-down[data-v-d6afd80d]{animation:none}}.instance-actions[data-v-d6afd80d]{flex-wrap:wrap}.instance-actions button[data-v-d6afd80d]{font-size:12px;font-weight:700;padding:8px 11px;border-radius:10px;cursor:pointer;transition:background-color .15s,border-color .15s,color .15s,transform .1s}.instance-actions button[data-v-d6afd80d]:not(:disabled):active{transform:scale(.97)}.instance-actions .act-connect[data-v-d6afd80d]:not(:disabled){background:#dcfce7;border-color:#86efac;color:#15803d}.instance-actions .act-connect[data-v-d6afd80d]:not(:disabled):hover{background:#16a34a;border-color:#16a34a;color:#fff}.instance-actions .act-disconnect[data-v-d6afd80d]:not(:disabled){background:#fee2e2;border-color:#fca5a5;color:#b91c1c}.instance-actions .act-disconnect[data-v-d6afd80d]:not(:disabled):hover{background:#dc2626;border-color:#dc2626;color:#fff}.instance-actions .act-qr[data-v-d6afd80d]:not(:disabled){background:#ede9fe;border-color:#c4b5fd;color:#6d28d9}.instance-actions .act-qr[data-v-d6afd80d]:not(:disabled):hover{background:#7c3aed;border-color:#7c3aed;color:#fff}.instance-actions .act-reconnect[data-v-d6afd80d]:not(:disabled){background:#fef3c7;border-color:#fcd34d;color:#b45309}.instance-actions .act-reconnect[data-v-d6afd80d]:not(:disabled):hover{background:#d97706;border-color:#d97706;color:#fff}.instance-actions .act-edit[data-v-d6afd80d]{margin-left:auto;background:#dbeafe;border-color:#93c5fd;color:#1d4ed8}.instance-actions .act-edit[data-v-d6afd80d]:hover{background:#2563eb;border-color:#2563eb;color:#fff}.instance-actions button[data-v-d6afd80d]:disabled{opacity:.45;cursor:not-allowed}[data-theme=dark]{background:#14532d66;border-color:#166534;color:#86efac}[data-theme=dark]{background:#7f1d1d66;border-color:#991b1b;color:#fca5a5}[data-theme=dark]{background:#4c1d9566;border-color:#5b21b6;color:#c4b5fd}[data-theme=dark]{background:#78350f66;border-color:#92400e;color:#fcd34d}[data-theme=dark]{background:#1e3a8a66;border-color:#1e40af;color:#93c5fd}.audio-recorder[data-v-b2532d21]{flex:1;display:flex;align-items:center;justify-content:flex-end;gap:12px;min-height:44px;padding:0 2px 0 6px}.recorder-icon[data-v-b2532d21]{display:grid;place-items:center;width:38px;height:38px;border:0;border-radius:50%;background:transparent;color:var(--muted);cursor:pointer}.recorder-icon[data-v-b2532d21]:hover:not(:disabled){background:color-mix(in srgb,var(--text) 8%,transparent);color:var(--text)}.recorder-icon.pause[data-v-b2532d21]{color:#e5484d}.recorder-dot[data-v-b2532d21]{width:10px;height:10px;border-radius:50%;background:#e5484d;animation:recorder-pulse-b2532d21 1.2s ease-in-out infinite}.recorder-dot.paused[data-v-b2532d21]{animation:none;background:#f2a7a9}.recorder-time[data-v-b2532d21]{min-width:40px;font-variant-numeric:tabular-nums;font-weight:600}.recorder-wave[data-v-b2532d21]{display:flex;align-items:center;gap:2px;width:min(260px,40vw);height:30px;overflow:hidden}.recorder-wave i[data-v-b2532d21]{flex:1;min-height:3px;border-radius:2px;background:var(--muted);opacity:.75;transition:height .08s linear}.recorder-send[data-v-b2532d21]{flex-shrink:0}@keyframes recorder-pulse-b2532d21{0%,to{opacity:1}50%{opacity:.3}}@media(prefers-reduced-motion:reduce){.recorder-dot[data-v-b2532d21]{animation:none}}.emoji-picker[data-v-d7755c58]{position:absolute;z-index:40;width:340px;height:360px;display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:0 16px 40px #0f1f3a33;overflow:hidden}.emoji-tabs[data-v-d7755c58]{display:flex;gap:2px;padding:6px;border-bottom:1px solid var(--line)}.emoji-tabs button[data-v-d7755c58]{flex:1;border:0;background:transparent;border-radius:8px;font-size:18px;padding:4px 0;cursor:pointer;opacity:.6}.emoji-tabs button.on[data-v-d7755c58],.emoji-tabs button[data-v-d7755c58]:hover{opacity:1;background:color-mix(in srgb,var(--primary) 12%,transparent)}.emoji-scroll[data-v-d7755c58]{flex:1;overflow-y:auto;padding:4px 8px 10px}h4[data-v-d7755c58]{position:sticky;top:0;margin:6px 0 4px;padding:4px 2px;background:var(--surface);color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.05em}.emoji-grid[data-v-d7755c58]{display:grid;grid-template-columns:repeat(8,1fr);gap:2px}.emoji-grid button[data-v-d7755c58]{border:0;background:transparent;border-radius:8px;font-size:22px;line-height:1;padding:6px 0;cursor:pointer}.emoji-grid button[data-v-d7755c58]:hover{background:color-mix(in srgb,var(--primary) 12%,transparent);transform:scale(1.12)}.forward-modal[data-v-825f0eea]{width:min(480px,94vw)}.forward-summary[data-v-825f0eea]{margin:0 0 10px;padding:8px 10px;border-left:3px solid var(--primary);border-radius:6px;background:color-mix(in srgb,var(--text) 5%,transparent);color:var(--muted);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.forward-search[data-v-825f0eea]{width:100%;box-sizing:border-box;padding:9px 12px;border:1px solid var(--border);border-radius:9px;background:var(--background);color:var(--text)}.forward-list[data-v-825f0eea]{list-style:none;margin:10px 0;padding:0;max-height:300px;overflow:auto}.forward-list label[data-v-825f0eea]{display:flex;align-items:center;gap:10px;padding:9px 6px;border-bottom:1px solid var(--border);cursor:pointer}.forward-list small[data-v-825f0eea]{margin-left:auto;color:var(--muted)}.forward-empty[data-v-825f0eea]{padding:16px;color:var(--muted);text-align:center}.media-viewer[data-v-4ed8f3df]{position:fixed;inset:0;z-index:100;display:flex;flex-direction:column;background:#0a0e16eb}header[data-v-4ed8f3df]{display:flex;align-items:center;gap:10px;padding:12px 18px;color:#fff}header span[data-v-4ed8f3df]{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600}.viewer-action[data-v-4ed8f3df]{display:grid;place-items:center;width:42px;height:42px;border:0;border-radius:50%;background:#ffffff1a;color:#fff;cursor:pointer}.viewer-action[data-v-4ed8f3df]:hover{background:#ffffff38}.viewer-body[data-v-4ed8f3df]{flex:1;min-height:0;display:grid;place-items:center;padding:0 24px 24px}.viewer-body img[data-v-4ed8f3df],.viewer-body video[data-v-4ed8f3df]{max-width:100%;max-height:calc(100vh - 100px);border-radius:8px;box-shadow:0 10px 40px #00000080}.audio-player[data-v-75fe18a4]{width:min(310px,100%);min-width:250px;padding:3px 0}.audio-player audio[data-v-75fe18a4]{display:block;width:100%;height:42px}.audio-fallback[data-v-75fe18a4]{display:flex;align-items:center;gap:8px;padding:9px;border-radius:8px;color:var(--text);text-decoration:none;background:color-mix(in srgb,#d97706 10%,transparent)}.audio-fallback svg[data-v-75fe18a4]{width:18px;flex:0 0 18px;color:#d97706}.audio-fallback span[data-v-75fe18a4]{flex:1;font-size:12px;font-weight:600}.paste-modal[data-v-d7bbccbd]{width:min(760px,96vw)}.paste-preview[data-v-d7bbccbd]{display:grid;place-items:center;max-height:58vh;overflow:auto;border-radius:10px;background:#0e1726}.paste-preview canvas[data-v-d7bbccbd],.paste-preview video[data-v-d7bbccbd]{display:block;max-width:100%;max-height:58vh;object-fit:contain}.paste-preview canvas.drawable[data-v-d7bbccbd]{cursor:crosshair;touch-action:none}.paste-file[data-v-d7bbccbd]{display:flex;align-items:center;gap:10px;padding:30px;font-weight:600;color:#fff}.editor-toolbar[data-v-d7bbccbd]{display:flex;align-items:center;gap:6px;margin-bottom:9px}.editor-toolbar>span[data-v-d7bbccbd]{flex:1}.editor-toolbar button[data-v-d7bbccbd]{display:inline-flex;align-items:center;gap:6px;height:36px;padding:0 10px;border:1px solid var(--line);border-radius:9px;background:var(--surface);color:var(--muted)}.editor-toolbar button.active[data-v-d7bbccbd]{border-color:var(--primary);background:color-mix(in srgb,var(--primary) 12%,var(--surface));color:var(--primary)}.editor-toolbar svg[data-v-d7bbccbd]{width:17px}.editor-toolbar input[data-v-d7bbccbd]{width:36px;height:36px;border:0;padding:2px;background:transparent}.paste-caption[data-v-d7bbccbd]{display:flex;align-items:flex-end;gap:10px;margin-top:12px}.paste-caption textarea[data-v-d7bbccbd]{flex:1;resize:none;border:1px solid var(--line);border-radius:18px;padding:10px 14px;background:var(--surface);color:var(--text);font:inherit}@media(max-width:600px){.editor-toolbar button[data-v-d7bbccbd]{padding:0 7px}.editor-toolbar button[data-v-d7bbccbd]:first-child{font-size:0}.editor-toolbar button:first-child svg[data-v-d7bbccbd]{margin:0}}.sticker-creator[data-v-9983b99e]{width:min(520px,calc(100vw - 32px));text-align:center}.sticker-creator h2[data-v-9983b99e]{margin:0 32px 18px}.sticker-pick[data-v-9983b99e]{display:grid;justify-items:center;gap:10px;width:300px;height:220px;margin:0 auto;place-content:center;border:2px dashed var(--line);border-radius:14px;background:transparent;color:var(--muted);font-weight:650;cursor:pointer}.sticker-pick svg[data-v-9983b99e]{width:36px;height:36px;color:var(--primary)}.sticker-stage[data-v-9983b99e]{position:relative;max-width:100%;margin:0 auto;overflow:hidden;border-radius:8px;touch-action:none;-webkit-user-select:none;user-select:none;background:repeating-conic-gradient(color-mix(in srgb,var(--muted) 18%,transparent) 0 25%,transparent 0 50%) 0 0 / 16px 16px}.sticker-source[data-v-9983b99e]{position:absolute;pointer-events:none}.sticker-crop[data-v-9983b99e]{position:absolute;box-sizing:border-box;border:1.5px dashed #111;outline:1.5px dashed #fff;outline-offset:-3px;box-shadow:0 0 0 999px #0006;cursor:move}.handle[data-v-9983b99e]{position:absolute;width:12px;height:12px;background:#fff;border:1px solid #888}.handle.nw[data-v-9983b99e]{left:-6px;top:-6px;cursor:nwse-resize}.handle.ne[data-v-9983b99e]{right:-6px;top:-6px;cursor:nesw-resize}.handle.sw[data-v-9983b99e]{left:-6px;bottom:-6px;cursor:nesw-resize}.handle.se[data-v-9983b99e]{right:-6px;bottom:-6px;cursor:nwse-resize}.link-button[data-v-9983b99e]{margin-top:8px;border:0;background:none;color:var(--primary);font-weight:650;cursor:pointer}.sticker-rules[data-v-9983b99e]{margin:14px 0 6px;font-size:13px;color:var(--muted);line-height:1.5}.sticker-rules b[data-v-9983b99e]{color:var(--text)}.sticker-actions[data-v-9983b99e]{justify-content:center}.sticker-panel[data-v-deb275e5]{border-top:1px solid var(--line);background:var(--surface);padding:0 16px 6px}.sticker-tabs[data-v-deb275e5]{display:flex;align-items:stretch;gap:4px;border-bottom:1px solid var(--line)}.sticker-tabs button[data-v-deb275e5]{display:inline-flex;align-items:center;gap:7px;padding:12px 14px;border:0;border-bottom:2px solid transparent;background:none;color:var(--muted);font-weight:650;cursor:pointer}.sticker-tabs button.active[data-v-deb275e5]{color:var(--text);border-bottom-color:var(--primary)}.sticker-tabs .sticker-close[data-v-deb275e5]{margin-left:auto;border:0}.sticker-grid[data-v-deb275e5]{display:flex;flex-wrap:wrap;gap:10px;max-height:236px;overflow-y:auto;padding:12px 0}.sticker-create[data-v-deb275e5],.sticker-send[data-v-deb275e5]{width:100px;height:100px;border-radius:6px;cursor:pointer}.sticker-create[data-v-deb275e5]{display:grid;place-content:center;justify-items:center;gap:4px;border:1px solid var(--line);background:var(--surface);color:var(--text);font-size:12.5px;box-shadow:0 1px 3px #0001}.sticker-create svg[data-v-deb275e5]{width:22px;height:22px}.sticker-item[data-v-deb275e5]{position:relative}.sticker-send[data-v-deb275e5]{display:grid;place-items:center;padding:4px;border:0;background:transparent}.sticker-send[data-v-deb275e5]:hover:not(:disabled){background:color-mix(in srgb,var(--text) 7%,transparent)}.sticker-send img[data-v-deb275e5]{max-width:100%;max-height:100%;object-fit:contain}.sticker-remove[data-v-deb275e5]{position:absolute;top:2px;right:2px;display:none;place-items:center;width:22px;height:22px;border:0;border-radius:50%;background:#000a;color:#fff;cursor:pointer}.sticker-item:hover .sticker-remove[data-v-deb275e5],.sticker-remove[data-v-deb275e5]:focus-visible{display:grid}.sticker-empty[data-v-deb275e5]{align-self:center;margin:0 8px;color:var(--muted);font-size:13px}.sticker-error[data-v-deb275e5]{margin:0 0 4px;color:var(--danger);font-size:13px;text-align:center}.sticker-note[data-v-deb275e5]{margin:0;color:var(--muted);font-size:12px;text-align:center}.presence-avatar{position:relative}.presence-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border-radius:50%;border:2px solid var(--surface);background:#9aa4b2}.presence-dot.online{background:#22c55e}.presence-dot.ausente{background:#f59e0b}.presence-dot.offline{background:#9aa4b2}.presence-dot.static{position:static;display:inline-block;flex-shrink:0;border-width:0;width:10px;height:10px}.profile-menu .presence-on{font-weight:700}.sidebar nav a.nav-alert{color:#fff;animation:nav-alert-blink 1.1s ease-in-out infinite}.nav-alert-badge{margin-left:auto;min-width:20px;padding:0 6px;border-radius:10px;background:#fff;color:#d92d20;font-size:11px;line-height:18px;text-align:center}@keyframes nav-alert-blink{0%,to{background:#d92d20}50%{background:#7a1712}}.sidebar nav a.nav-queue{color:#fff;animation:nav-queue-blink 1.1s ease-in-out infinite}.nav-queue-badge{margin-left:auto;min-width:20px;padding:0 6px;border-radius:10px;background:#f97316;color:#fff;font-size:11px;line-height:18px;text-align:center}.sidebar nav a.nav-queue .nav-queue-badge{background:#fff;color:#c2410c}@keyframes nav-queue-blink{0%,to{background:#f97316}50%{background:#9a3412}}@media(prefers-reduced-motion:reduce){.sidebar nav a.nav-alert{animation:none;background:#d92d20}.sidebar nav a.nav-queue{animation:none;background:#f97316}}.brand-logo{padding:2px 5px 4px}.brand-link{display:grid;justify-items:start;gap:2px;color:#fff;text-decoration:none}.brand-link img{display:block;width:168px;height:auto}.brand-link small{padding-left:2px;font-size:10.5px;font-weight:700;letter-spacing:.42em;opacity:.8}.sidebar-user{display:flex;align-items:center;gap:8px;margin-top:auto;padding:12px 6px 2px;border-top:1px solid #ffffff1f}.sidebar-user-link{display:flex;align-items:center;gap:10px;flex:1;min-width:0;padding:6px;border-radius:10px;color:#fff;text-decoration:none}.sidebar-user-link:hover{background:#ffffff14}.sidebar-user-link .user-avatar{box-shadow:0 0 0 2px #ffffff40}.sidebar-user-link span{display:grid;min-width:0}.sidebar-user-link b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13.5px}.sidebar-user-link small{color:#b9cbe5;font-size:10.5px;letter-spacing:.03em}.sidebar-logout{display:grid;place-items:center;width:36px;height:36px;flex-shrink:0;border:0;border-radius:10px;background:#ffffff12;color:#fecaca;cursor:pointer}.sidebar-logout:hover{background:#ef444433;color:#fff}.profile-menu button svg{flex-shrink:0}.contact-import[data-v-96f29810]{width:min(760px,calc(100vw - 32px))}.import-help[data-v-96f29810]{margin:0 0 14px;color:var(--muted);font-size:13.5px;line-height:1.5}.import-drop[data-v-96f29810]{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;padding:22px;border:2px dashed var(--line);border-radius:12px;background:transparent;color:var(--primary);font-weight:700;cursor:pointer}.import-files[data-v-96f29810]{list-style:none;margin:14px 0 0;padding:0;display:grid;gap:6px}.import-files li[data-v-96f29810]{display:flex;align-items:center;gap:10px;padding:8px 10px;border:1px solid var(--line);border-radius:10px}.import-files li>svg[data-v-96f29810]{color:var(--success);flex-shrink:0}.import-files li.invalid>svg[data-v-96f29810],.import-files li.invalid small[data-v-96f29810]{color:var(--danger)}.import-files span[data-v-96f29810]{flex:1;min-width:0;display:grid}.import-files small[data-v-96f29810]{color:var(--muted)}.import-files button[data-v-96f29810]{border:0;background:transparent;color:var(--muted);cursor:pointer}.import-preview[data-v-96f29810]{margin-top:14px;font-size:13px}.import-more[data-v-96f29810]{margin:6px 0 0;color:var(--muted);font-size:13px}.import-errors[data-v-96f29810]{margin:6px 0 0;padding-left:18px;font-size:12.5px}.actions[data-v-96f29810]{margin-top:16px}.import-number[data-v-96f29810]{display:grid;gap:6px;margin-top:14px;font-size:13px;font-weight:650}.import-number select[data-v-96f29810]{border:1px solid var(--line);border-radius:9px;padding:9px;background:var(--surface);color:inherit}.import-number small[data-v-96f29810]{color:var(--muted);font-weight:400}.heading-actions[data-v-b8679c16]{display:flex;gap:8px;flex-wrap:wrap}.heading-actions svg[data-v-b8679c16]{width:17px}.tag-dot[data-v-b8679c16]{width:9px;height:9px;border-radius:50%}.row-editing[data-v-b8679c16]{background:color-mix(in srgb,var(--primary) 6%,transparent)}.quick-card[data-v-7d60a42c]{display:grid;gap:8px}.quick-card p[data-v-7d60a42c]{white-space:pre-wrap;margin:0}.quick-card footer[data-v-7d60a42c]{display:flex;align-items:center;justify-content:space-between}.settings-page[data-v-43fa1693]{max-width:1180px}.settings-tabs[data-v-43fa1693]{display:flex;gap:5px;padding:6px;margin-bottom:18px;overflow:auto;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.settings-tabs button[data-v-43fa1693]{display:flex;align-items:center;gap:7px;white-space:nowrap;padding:10px 14px;border:0;border-radius:9px;background:transparent;color:var(--muted);font-weight:650}.settings-tabs button.active[data-v-43fa1693]{background:var(--primary);color:#fff;box-shadow:0 6px 16px #2a63b72c}.settings-tabs svg[data-v-43fa1693]{width:17px}.settings-content[data-v-43fa1693]{display:grid;gap:14px}.settings-card[data-v-43fa1693]{padding:22px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.settings-card h2[data-v-43fa1693]{display:flex;align-items:center;gap:8px;margin:0 0 16px;font-size:17px}.settings-card>label[data-v-43fa1693]:not(.switch-row){display:grid;gap:6px;margin-top:14px;font-size:13px;font-weight:650}.settings-card select[data-v-43fa1693],.settings-card textarea[data-v-43fa1693],.settings-card input[data-v-43fa1693]:not([type=checkbox]):not([type=color]):not([type=range]){border:1px solid var(--line);border-radius:9px;padding:10px;background:var(--surface);color:inherit}.settings-card textarea[data-v-43fa1693]{width:100%;resize:vertical;line-height:1.5}.settings-card-head[data-v-43fa1693]{display:flex;gap:12px}.settings-card-head>svg[data-v-43fa1693]{color:var(--primary)}.settings-card-head h2[data-v-43fa1693]{margin:0}.settings-card-head p[data-v-43fa1693]{margin:2px 0 16px;color:var(--muted);font-size:13px}.switch-row[data-v-43fa1693]{display:flex;align-items:flex-start;gap:12px;padding:14px 0;border-top:1px solid var(--line)}.switch-row input[data-v-43fa1693]{width:19px;height:19px;accent-color:var(--primary)}.switch-row span[data-v-43fa1693]{display:grid}.switch-row small[data-v-43fa1693],.variables[data-v-43fa1693]{color:var(--muted);font-weight:400}.message-setting .switch-row[data-v-43fa1693]{border:0;padding-top:0}.message-setting textarea[data-v-43fa1693]:disabled{opacity:.55}.featured[data-v-43fa1693]{border:0;padding:0}.day-row[data-v-43fa1693]{display:grid;grid-template-columns:170px 1fr;gap:15px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}.day-row>label[data-v-43fa1693]{display:flex;gap:9px}.periods[data-v-43fa1693]{display:flex;align-items:center;gap:8px}.periods.disabled[data-v-43fa1693]{opacity:.55}.periods input[data-v-43fa1693]{width:105px}.settings-columns[data-v-43fa1693]{display:grid;grid-template-columns:1fr 1fr;gap:14px}.check-line[data-v-43fa1693]{display:flex;gap:18px;margin-top:14px}.check-line label[data-v-43fa1693]{display:flex;gap:6px}@media(max-width:760px){.settings-columns[data-v-43fa1693],.day-row[data-v-43fa1693]{grid-template-columns:1fr}.periods[data-v-43fa1693]{flex-wrap:wrap}.page-heading .primary[data-v-43fa1693]{position:static}}.settings-page input[type=checkbox][data-v-43fa1693]{appearance:none;-webkit-appearance:none;position:relative;flex-shrink:0;width:44px;height:24px;margin:0;border-radius:999px;background:#cbd5e1;cursor:pointer;transition:background-color .2s ease;vertical-align:middle}.settings-page input[type=checkbox][data-v-43fa1693]:before{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0003;transition:transform .2s ease}.settings-page input[type=checkbox][data-v-43fa1693]:checked{background:#22c55e}.settings-page input[type=checkbox][data-v-43fa1693]:checked:before{transform:translate(20px)}.settings-page input[type=checkbox][data-v-43fa1693]:focus-visible{outline:2px solid color-mix(in srgb,#22c55e 55%,transparent);outline-offset:2px}.settings-page input[type=checkbox][data-v-43fa1693]:disabled{opacity:.5;cursor:not-allowed}.settings-page .check-line label[data-v-43fa1693],.settings-page .day-row>label[data-v-43fa1693],.settings-page label.check[data-v-43fa1693]{display:flex;align-items:center;gap:10px}.settings-page .switch-row[data-v-43fa1693]{align-items:center}@media(prefers-reduced-motion:reduce){.settings-page input[type=checkbox][data-v-43fa1693],.settings-page input[type=checkbox][data-v-43fa1693]:before{transition:none}}.wait-limit input[data-v-43fa1693]{max-width:140px}.alert-test[data-v-43fa1693]{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:12px}.test-result[data-v-43fa1693]{font-size:13px;font-weight:600;color:var(--muted)}.lunch-times[data-v-43fa1693]{display:flex;align-items:end;gap:14px;margin-top:6px}.lunch-times label[data-v-43fa1693]{display:grid;gap:6px;font-size:13px;font-weight:650}.lunch-times input[data-v-43fa1693]{width:130px}.lunch-times.disabled[data-v-43fa1693]{opacity:.55}.reports[data-v-c9fa68bf]{max-width:1320px}.report-actions[data-v-c9fa68bf]{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.report-actions svg[data-v-c9fa68bf]{width:17px;height:17px}.spinning[data-v-c9fa68bf]{animation:spin-c9fa68bf 1s linear infinite}.export-group[data-v-c9fa68bf]{display:inline-flex;padding:3px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}.export-group button[data-v-c9fa68bf]{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border:0;border-radius:9px;background:transparent;color:var(--text, inherit);font-weight:650;cursor:pointer}.export-group button[data-v-c9fa68bf]:hover{background:color-mix(in srgb,var(--primary) 10%,transparent);color:var(--primary)}.filter-card[data-v-c9fa68bf]{display:grid;gap:14px;margin-bottom:18px;padding:18px 20px;border:1px solid var(--line);border-radius:18px;background:var(--surface)}.presets[data-v-c9fa68bf]{display:flex;align-items:center;gap:6px;flex-wrap:wrap;color:var(--muted)}.presets button[data-v-c9fa68bf]{padding:7px 14px;border:1.5px solid var(--line);border-radius:999px;background:var(--surface);color:var(--text, inherit);font-weight:650;font-size:13px;cursor:pointer}.presets button[data-v-c9fa68bf]:hover{border-color:color-mix(in srgb,var(--primary) 45%,var(--line))}.presets button.active[data-v-c9fa68bf]{border-color:var(--primary);background:var(--primary);color:#fff}.filter-bar[data-v-c9fa68bf]{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}.kpi-grid[data-v-c9fa68bf]{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:12px;margin-bottom:16px;transition:opacity .2s}.kpi-grid.refreshing[data-v-c9fa68bf]{opacity:.6}.kpi[data-v-c9fa68bf]{display:flex;align-items:flex-start;gap:14px;padding:16px 18px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.kpi>div[data-v-c9fa68bf]{display:grid;gap:2px;min-width:0}.kpi small[data-v-c9fa68bf]{color:var(--muted);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.05em}.kpi b[data-v-c9fa68bf]{font-size:26px;line-height:1.15}.kpi em[data-v-c9fa68bf]{color:var(--muted);font-size:12.5px;font-style:normal}.kpi-icon[data-v-c9fa68bf]{display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;border-radius:12px}.kpi-icon svg[data-v-c9fa68bf]{width:21px;height:21px}.kpi-icon.blue[data-v-c9fa68bf]{background:#2a63b71a;color:#2a63b7}.kpi-icon.green[data-v-c9fa68bf]{background:#16a34a1a;color:#16a34a}.kpi-icon.amber[data-v-c9fa68bf]{background:#d977061f;color:#b45309}.kpi-icon.violet[data-v-c9fa68bf]{background:#7c3aed1a;color:#7c3aed}.kpi-icon.cyan[data-v-c9fa68bf]{background:#0891b21a;color:#0e7490}.kpi-icon.gray[data-v-c9fa68bf]{background:#64748b1a;color:#475569}.kpi-icon.red[data-v-c9fa68bf]{background:#dc26261a;color:#dc2626}.chart-card[data-v-c9fa68bf]{min-width:0;margin-bottom:14px;padding:18px 20px;border:1px solid var(--line);border-radius:18px;background:var(--surface)}.chart-card header[data-v-c9fa68bf]{display:flex;align-items:baseline;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:14px}.chart-card h2[data-v-c9fa68bf]{display:flex;align-items:center;gap:8px;margin:0;font-size:16px}.chart-card header small[data-v-c9fa68bf]{color:var(--muted);font-size:12.5px}.chart-row[data-v-c9fa68bf]{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.chart-row>.chart-card[data-v-c9fa68bf]{margin-bottom:0}.chart-row+.chart-row[data-v-c9fa68bf],.chart-row[data-v-c9fa68bf]{margin-bottom:14px}.chart-row.three[data-v-c9fa68bf]{grid-template-columns:repeat(3,minmax(0,1fr))}.chart-empty[data-v-c9fa68bf]{padding:36px 0;color:var(--muted);text-align:center}.bars[data-v-c9fa68bf]{display:flex;align-items:stretch;gap:2px;height:200px;padding-top:8px;border-bottom:1px solid var(--line);background:repeating-linear-gradient(to top,transparent 0 calc(25% - 1px),color-mix(in srgb,var(--line) 70%,transparent) calc(25% - 1px) 25%)}.bars.hours[data-v-c9fa68bf]{height:170px}.bar-col[data-v-c9fa68bf]{position:relative;flex:1;min-width:0;display:flex;flex-direction:column;justify-content:flex-end;outline:none;cursor:default}.bar[data-v-c9fa68bf]{display:block;min-height:0;border-radius:4px 4px 0 0;background:color-mix(in srgb,var(--primary) 78%,transparent);transition:background-color .15s}.bar.peak[data-v-c9fa68bf]{background:var(--primary)}.bar-col:hover .bar[data-v-c9fa68bf],.bar-col:focus-visible .bar[data-v-c9fa68bf]{background:var(--primary-dark, var(--primary))}.bar-col small[data-v-c9fa68bf]{position:absolute;top:calc(100% + 6px);left:50%;transform:translate(-50%);color:var(--muted);font-size:10.5px;white-space:nowrap}.bar-col small.hidden[data-v-c9fa68bf]{visibility:hidden}.bars.daily[data-v-c9fa68bf],.bars.hours[data-v-c9fa68bf]{margin-bottom:26px}.tip[data-v-c9fa68bf]{position:absolute;bottom:calc(100% + 6px);left:50%;z-index:5;display:none;min-width:120px;padding:8px 10px;border-radius:10px;transform:translate(-50%);background:#0f172a;color:#e2e8f0;font-size:12px;line-height:1.45;text-align:left;box-shadow:0 8px 20px #0f172a40;pointer-events:none}.tip b[data-v-c9fa68bf]{display:block;color:#fff}.bar-col:hover .tip[data-v-c9fa68bf],.bar-col:focus-visible .tip[data-v-c9fa68bf]{display:block}.hbars[data-v-c9fa68bf]{display:grid;gap:10px;margin:0;padding:0;list-style:none}.hbars li[data-v-c9fa68bf]{display:grid;grid-template-columns:minmax(90px,34%) 1fr auto;align-items:center;gap:10px;font-size:13.5px}.hbar-label[data-v-c9fa68bf]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.hbar-track[data-v-c9fa68bf]{height:10px;border-radius:999px;background:color-mix(in srgb,var(--line) 80%,transparent);overflow:hidden}.hbar-track i[data-v-c9fa68bf]{display:block;height:100%;border-radius:999px;background:var(--primary)}.hbars b[data-v-c9fa68bf]{min-width:30px;text-align:right;font-variant-numeric:tabular-nums}.rank-table[data-v-c9fa68bf]{width:100%;min-width:0;border-collapse:collapse;font-size:13.5px}.table-scroll[data-v-c9fa68bf]{max-width:100%;overflow-x:auto}.rank-table th[data-v-c9fa68bf]{background:none;border-bottom:1px solid var(--line);white-space:nowrap}.rank-table td[data-v-c9fa68bf]:first-child{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rank-table th[data-v-c9fa68bf]{padding:0 8px 8px;color:var(--muted);font-size:11.5px;font-weight:800;letter-spacing:.05em;text-align:left;text-transform:uppercase}.rank-table td[data-v-c9fa68bf]{padding:9px 8px;border-top:0;border-bottom:1px solid var(--line);font-variant-numeric:tabular-nums;white-space:nowrap}.rank-table tr:last-child td[data-v-c9fa68bf]{border-bottom:0}.rank-table td[data-v-c9fa68bf]:not(:first-child),.rank-table th[data-v-c9fa68bf]:not(:first-child){text-align:right}.rank-table.compact td[data-v-c9fa68bf]{padding:7px 8px}.rank-table .num[data-v-c9fa68bf]{text-align:right}.inline-bar[data-v-c9fa68bf]{display:inline-block;width:60px;height:6px;margin-right:8px;border-radius:999px;background:color-mix(in srgb,var(--line) 80%,transparent);overflow:hidden;vertical-align:middle}.inline-bar i[data-v-c9fa68bf]{display:block;height:100%;border-radius:999px;background:var(--primary)}.muted-cell[data-v-c9fa68bf]{color:var(--muted)}.ok-cell[data-v-c9fa68bf]{display:flex;align-items:center;gap:6px;color:#15803d}.chip[data-v-c9fa68bf]{padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:700}.chip.in[data-v-c9fa68bf]{background:#2a63b71a;color:#2a63b7}.chip.out[data-v-c9fa68bf]{background:#16a34a1a;color:#15803d}@keyframes spin-c9fa68bf{to{transform:rotate(360deg)}}@media(max-width:1100px){.chart-row[data-v-c9fa68bf],.chart-row.three[data-v-c9fa68bf]{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){.spinning[data-v-c9fa68bf]{animation:none}}.tags-page[data-v-34692d72]{padding:24px 28px;height:calc(100vh - 76px);display:flex;flex-direction:column;box-sizing:border-box}.tags-head[data-v-34692d72]{display:flex;justify-content:space-between;align-items:flex-end;gap:18px;flex-wrap:wrap;margin-bottom:16px}.tags-head h1[data-v-34692d72]{margin:4px 0;font-size:28px;letter-spacing:-.03em}.tags-head p[data-v-34692d72]{margin:0;color:var(--muted);font-size:13px}.tags-tools[data-v-34692d72]{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.tags-tools select[data-v-34692d72]{border:1px solid var(--line);border-radius:10px;padding:10px;background:var(--surface);color:inherit}.tags-search[data-v-34692d72]{display:flex;align-items:center;gap:6px;padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface);color:var(--muted)}.tags-search input[data-v-34692d72]{border:0;outline:0;background:transparent;color:inherit;width:200px}.kanban[data-v-34692d72]{flex:1;min-height:0;display:flex;gap:14px;overflow-x:auto;padding-bottom:8px}.kanban-column[data-v-34692d72]{--tag: #94a3b8;flex:0 0 280px;display:flex;flex-direction:column;min-height:0;background:var(--surface-2);border:1px solid var(--line);border-top:4px solid var(--tag);border-radius:14px;transition:box-shadow .15s,border-color .15s}.kanban-column.over[data-v-34692d72]{border-color:var(--tag);box-shadow:0 0 0 3px color-mix(in srgb,var(--tag) 30%,transparent)}.kanban-column header[data-v-34692d72]{display:flex;align-items:center;gap:8px;padding:12px 12px 4px}.kanban-column header b[data-v-34692d72]{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kanban-dot[data-v-34692d72]{width:10px;height:10px;border-radius:50%;background:var(--tag)}.kanban-count[data-v-34692d72]{min-width:22px;padding:0 7px;border-radius:10px;background:var(--surface);font-size:12px;font-weight:700;text-align:center}.kanban-icon[data-v-34692d72]{display:grid;place-items:center;width:26px;height:26px;border:0;border-radius:7px;background:transparent;color:var(--muted)}.kanban-icon[data-v-34692d72]:hover{background:var(--surface);color:var(--primary)}.kanban-dept[data-v-34692d72]{padding:0 12px;color:var(--muted);font-size:11px}.kanban-cards[data-v-34692d72]{flex:1;min-height:80px;overflow-y:auto;display:grid;align-content:start;gap:8px;padding:10px}.kanban-card[data-v-34692d72]{display:flex;gap:8px;align-items:flex-start;padding:10px 12px;background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:0 1px 2px #0000000f;cursor:pointer}.kanban-card[draggable=true][data-v-34692d72]{cursor:grab}.kanban-card[data-v-34692d72]:hover{border-color:var(--tag)}.kanban-card .grip[data-v-34692d72]{color:var(--muted);margin-top:2px;flex-shrink:0}.kanban-card div[data-v-34692d72]{display:grid;min-width:0}.kanban-card b[data-v-34692d72]{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kanban-card small[data-v-34692d72]{color:var(--muted);font-size:12px}.card-tags[data-v-34692d72]{display:flex;gap:4px;margin-top:4px}.card-tags i[data-v-34692d72]{width:18px;height:6px;border-radius:3px}.kanban-empty[data-v-34692d72]{margin:0;padding:18px 8px;text-align:center;color:var(--muted);font-size:12px;border:1px dashed var(--line);border-radius:10px}.color-row[data-v-34692d72]{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.color-swatch[data-v-34692d72]{width:28px;height:28px;border-radius:50%;border:2px solid transparent;box-shadow:inset 0 0 0 2px #fff6}.color-swatch.on[data-v-34692d72]{border-color:var(--text, #253249)}.color-row input[type=color][data-v-34692d72]{width:40px;height:32px;padding:0;border:0;background:transparent}.tag-preview[data-v-34692d72]{margin-top:16px}.tag-preview span[data-v-34692d72]{display:inline-block;padding:5px 12px;border-radius:999px;color:#fff;font-weight:700;font-size:13px}@media(max-width:760px){.tags-page[data-v-34692d72]{padding:14px;height:auto}.kanban[data-v-34692d72]{flex-direction:column}.kanban-column[data-v-34692d72]{flex-basis:auto}}:root{font-family:Inter,Segoe UI,system-ui,sans-serif;color:#253249;background:#f4f7fc;--bg:#f4f7fc;--surface:#fff;--surface-2:#edf3fb;--line:#dfe7f2;--muted:#66758c;--primary:#2a63b7;--primary-dark:#173a6e;--nav:#102d57;--success:#22a06b;--warning:#a76608;--danger:#c64040;line-height:1.5;font-synthesis:none}*{box-sizing:border-box}body{margin:0;min-width:320px;background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}a{color:inherit}.app-shell{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:250px;z-index:30;background:linear-gradient(180deg,#173a6e,#102d57);color:#fff;padding:22px 16px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;font-size:15px;letter-spacing:.04em;padding:0 5px}.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#4682b4;color:#fff;box-shadow:0 8px 18px #0b234780}.brand-mark.large{width:52px;height:52px;border-radius:15px}.brand-mark.large svg{width:28px}.sidebar nav{margin-top:35px;display:grid;gap:4px;overflow:auto}.sidebar nav a{display:flex;align-items:center;gap:11px;color:#d9e7fa;text-decoration:none;padding:10px 12px;border-radius:10px;font-size:13px;font-weight:500}.sidebar nav a:hover,.sidebar nav a.router-link-active{background:#ffffff18;color:#fff}.sidebar-foot{display:flex;gap:8px;align-items:center;margin-top:auto;padding:14px 10px;color:#b9cbe5;font-size:11px;border-top:1px solid #ffffff16}.mobile-close{display:none}.main-area{grid-column:2;min-width:0}.topbar{height:76px;position:sticky;top:0;z-index:20;background:color-mix(in srgb,var(--surface) 94%,transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 32px}.topbar strong{display:block;font-size:14px}.eyebrow{color:var(--primary);font-size:10px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}.top-actions{display:flex;gap:10px;align-items:center}.icon-button{border:1px solid var(--line);background:var(--surface);color:inherit;width:40px;height:40px;border-radius:11px;display:grid;place-items:center}.menu-button{display:none}.profile{position:relative}.profile-button{border:0;background:transparent;color:inherit;display:flex;align-items:center;gap:10px;text-align:left;padding:4px}.profile-button span:nth-child(2){display:grid}.profile-button small{color:var(--muted);font-size:10px}.avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:var(--primary);color:#fff;font-weight:700}.profile-menu{position:absolute;right:0;top:52px;width:230px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:0 16px 40px #15294724;padding:8px;display:grid}.profile-menu>span{font-size:11px;color:var(--muted);padding:8px}.profile-menu button{border:0;background:transparent;color:inherit;text-align:left;padding:9px;border-radius:8px;display:flex;gap:8px}.profile-menu button:hover{background:var(--surface-2)}.danger-text{color:var(--danger)!important}.page{padding:34px;max-width:1400px;margin:auto}.page.narrow{max-width:720px}.page-heading{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;margin-bottom:28px}.page h1{font-size:29px;line-height:1.2;margin:5px 0 8px;letter-spacing:-.03em}.page-heading p,.modal p,.panel p{color:var(--muted);margin:0}.primary,.secondary{border:0;border-radius:10px;padding:11px 16px;font-weight:650;display:inline-flex;gap:8px;align-items:center;justify-content:center}.primary{background:var(--primary);color:#fff;box-shadow:0 7px 18px #2a63b72a}.primary:hover{background:#2458a3}.secondary{background:var(--surface-2);color:inherit}.compact{padding:7px 10px;font-size:12px}.metrics,.dashboard-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;margin:24px 0}.metrics article,.metric-card,.panel,.department-card,.instance-card{background:var(--surface);border:1px solid var(--line);border-radius:15px}.metrics article{padding:18px 20px}.metrics span,.metric-card span{display:block;color:var(--muted);font-size:12px}.metrics strong{font-size:24px;display:block;margin-top:7px}.dashboard-grid{grid-template-columns:repeat(4,minmax(0,1fr));margin-top:0}.metric-card{display:flex;align-items:center;gap:14px;padding:19px}.metric-icon,.form-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:12px;background:#e8f0fb;color:var(--primary)}.metric-card strong{display:block;font-size:23px;margin-top:2px}.panel{padding:24px}.development-banner{margin-top:22px;border-left:4px solid var(--primary)}.development-banner h2{font-size:18px;margin:5px 0}.state{min-height:240px;background:var(--surface);border:1px dashed #c9d5e5;border-radius:16px;display:flex;align-items:center;justify-content:center;gap:9px}.state.muted{flex-direction:column;text-align:center;color:var(--muted)}.state.muted strong{color:var(--text,#253249)}.state.muted span{max-width:540px;font-size:13px}.alert{border-radius:11px;padding:12px 14px;margin:14px 0;font-size:13px}.alert.error{color:#a52d2d;background:#fff0f0;border:1px solid #f2c5c5}.alert.success{color:#14724b;background:#eaf9f2;border:1px solid #bce7d3}.alert.warning{color:#754b0b;background:#fff7e8;border:1px solid #f1d8a9;display:flex;gap:12px;align-items:center}.alert.warning div{display:grid}.alert.warning span{font-size:12px}.success-text{color:var(--success)}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.table-wrap{background:var(--surface);border:1px solid var(--line);border-radius:15px;overflow:auto}table{width:100%;border-collapse:collapse;min-width:850px}th{text-align:left;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.08em;background:var(--surface-2)}th,td{padding:14px 16px;border-bottom:1px solid var(--line)}td{font-size:13px}td b,td small{display:block}td small{color:var(--muted);margin-top:3px}.badge{display:inline-flex;border-radius:999px;padding:4px 8px;font-size:9px;font-weight:800;letter-spacing:.04em}.badge.green{background:#e5f6ef;color:#13734b}.badge.gray{background:var(--surface-2);color:var(--muted)}.row-actions{display:flex;gap:5px;align-items:center}.row-actions button{border:1px solid var(--line);background:var(--surface);color:var(--muted);border-radius:8px;padding:7px;display:grid;place-items:center}.row-actions svg{width:15px;height:15px}.modal-backdrop{position:fixed;z-index:100;inset:0;background:#0d1d358a;display:grid;place-items:center;padding:20px}.modal{position:relative;width:min(480px,100%);max-height:90vh;overflow:auto;background:var(--surface);padding:27px;border-radius:17px;box-shadow:0 24px 70px #0003}.modal.wide{width:min(720px,100%)}.modal h2{margin:6px 0 10px}.modal label,.form-stack label{display:grid;gap:6px;font-weight:650;font-size:12px;margin-top:16px}.modal input,.modal select,.modal textarea,.form-stack input,.form-stack select,.form-stack textarea{border:1px solid var(--line);border-radius:9px;padding:10px 11px;background:var(--surface);color:inherit;outline:none}.modal input:focus,.modal select:focus,.form-stack input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #2a63b71f}.modal-close{position:absolute;right:17px;top:17px;border:0;background:transparent;color:var(--muted)}.modal-close svg{width:20px}.actions{display:flex;justify-content:flex-end;gap:9px;margin-top:22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}.span-2{grid-column:1/-1}.form-stack{display:grid}.form-stack>.form-icon{margin-bottom:4px}.form-stack>.primary{justify-self:end}.form-stack .hint{font-size:11px}.form-stack small,.modal label small{font-weight:400;color:var(--muted)}fieldset{border:1px solid var(--line);border-radius:10px;margin:17px 0 0;padding:10px 14px}legend{font-size:11px;font-weight:700;color:var(--muted)}label.check{display:inline-flex;grid-template-columns:none;align-items:center;gap:7px;margin:5px 14px 5px 0;font-weight:500}.check input{margin:0;padding:0}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:15px}.department-card{padding:19px;display:grid;grid-template-columns:auto 1fr auto;gap:13px;align-items:start}.department-card h2,.instance-card h2{font-size:15px;margin:0 0 5px}.department-card p,.instance-card p{font-size:12px;color:var(--muted);margin:0}.department-card small,.instance-card small{font-size:10px;color:var(--muted)}.department-card .row-actions{grid-column:2/-1}.color-dot{width:13px;height:13px;border-radius:50%;margin-top:5px}.instance-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(330px,1fr));gap:15px}.instance-card{padding:18px;display:grid;grid-template-columns:auto 1fr auto;gap:13px;align-items:center}.device{width:42px;height:42px;border-radius:12px;background:#e8f0fb;color:var(--primary);display:grid;place-items:center}.instance-actions{grid-column:1/-1;display:flex;gap:7px;border-top:1px solid var(--line);padding-top:13px}.instance-actions button{border:1px solid var(--line);background:var(--surface-2);color:var(--muted);border-radius:8px;padding:7px 10px;display:flex;gap:5px;align-items:center;font-size:11px}.instance-actions svg{width:14px}.login-page{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;background:#fff}.login-brand{position:relative;display:grid;place-items:center;padding:70px;background:linear-gradient(145deg,#173a6e,#1e4a8c 60%,#2a63b7);overflow:hidden;color:#fff}.login-brand:after{content:"";position:absolute;width:500px;height:500px;border:1px solid #ffffff18;border-radius:50%;right:-190px;bottom:-250px;box-shadow:0 0 0 90px #ffffff08,0 0 0 180px #ffffff05}.login-copy{position:relative;z-index:1;max-width:550px}.kicker{font-size:10px;letter-spacing:.14em;font-weight:700;color:#bcd4f5;margin-top:28px}.login-copy h1{font-size:48px;line-height:1.09;letter-spacing:-.045em;margin:14px 0 22px}.login-copy h1 span{color:#90b9ee}.login-copy>p:not(.kicker){color:#d3e2f5;max-width:500px}.trust{display:flex;gap:12px;align-items:center;margin-top:45px;color:#d8e8fb}.trust span{display:grid}.trust small{color:#a9c6e8}.login-panel{display:grid;place-items:center;padding:35px;background:#f9fbfe}.login-card{width:min(410px,100%)}.login-card h2{font-size:29px;margin:7px 0}.login-card>p{color:var(--muted);margin:0 0 26px}.login-card label{display:grid;gap:7px;font-size:12px;font-weight:650;margin-top:16px}.login-card input{height:47px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:0 13px;outline:none}.login-card input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #2a63b71f}.password-field{position:relative}.password-field input{width:100%;padding-right:45px}.password-field button{position:absolute;right:3px;top:3px;width:40px;height:40px;border:0;background:transparent;color:var(--muted)}.password-field svg{width:18px}.link-button{border:0;background:transparent;color:var(--primary);font-size:11px;padding:10px 0}.login-submit{width:100%;height:48px;margin-top:12px;justify-content:space-between}.login-submit svg{width:18px}.security-note{display:block;color:var(--muted);font-size:10px;text-align:center;margin-top:18px}.mobile-logo,.sidebar-shade{display:none}[data-theme=dark]{color:#e7edf7;background:#0f1b2d;--bg:#0f1b2d;--surface:#17263c;--surface-2:#21334c;--line:#2a3b55;--muted:#9caec5;--primary:#6ea1e7;--nav:#0c1728;--text:#e7edf7}[data-theme=dark] .metric-icon,[data-theme=dark] .device{background:#253c5d}[data-theme=dark] .alert.error{background:#3c252a;border-color:#65323b;color:#ffbfc5}[data-theme=dark] .alert.warning{background:#3b321f;border-color:#65512c;color:#f2d08b}@media(max-width:1050px){.dashboard-grid{grid-template-columns:repeat(2,1fr)}.login-copy h1{font-size:39px}.login-brand{padding:50px}}@media(max-width:760px){.app-shell{grid-template-columns:1fr}.main-area{grid-column:1}.sidebar{transform:translate(-102%);transition:.2s}.sidebar.open{transform:none}.sidebar-shade{display:block;position:fixed;z-index:29;inset:0;background:#07162f75}.mobile-close{display:grid;margin-left:auto;border:0;background:transparent;color:#fff}.menu-button{display:grid}.company-name{display:none}.topbar{padding:0 16px}.profile-button>span:nth-child(2),.profile-button>svg{display:none}.page{padding:24px 17px}.page-heading{flex-direction:column}.page-heading>.primary{width:100%}.metrics,.dashboard-grid,.form-grid{grid-template-columns:1fr}.span-2{grid-column:auto}.login-page{grid-template-columns:1fr}.login-brand{display:none}.login-panel{padding:24px}.mobile-logo{display:flex;align-items:center;gap:8px;color:var(--primary-dark);margin-bottom:38px}.card-grid,.instance-grid{grid-template-columns:1fr}.modal{padding:23px}.top-actions{gap:5px}}.qr-modal{text-align:center}.qr-modal img{display:block;width:min(320px,100%);margin:20px auto;border:10px solid #fff;border-radius:12px}.qr-modal small{color:var(--muted)}:root{--border: var(--line);--background: var(--bg);--shadow: 0 10px 30px #1529470f}:root:not([data-theme=dark]){--text: #253249}.desk-page{padding:18px 22px;height:calc(100vh - 76px);display:flex;flex-direction:column;box-sizing:border-box}.desk-page>.alert{margin:0 0 10px}.alert.info{color:#1d4f91;background:#eaf2fd;border:1px solid #c4d9f5}.list-head{padding:16px 16px 10px;background:var(--surface)}.list-head h1{margin:0 0 12px;font-size:20px;letter-spacing:-.02em}.desk-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.desk-tabs button{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--border);background:var(--surface);color:var(--muted);padding:7px 8px;border-radius:999px;font-size:13px;font-weight:700;cursor:pointer}.desk-tabs button:hover{color:var(--text);border-color:var(--primary)}.desk-tabs button.active{background:color-mix(in srgb,var(--primary) 12%,var(--surface));border-color:var(--primary);color:var(--primary)}.tab-count{min-width:20px;padding:0 6px;border-radius:10px;background:color-mix(in srgb,var(--muted) 18%,transparent);font-size:11px;line-height:18px}.desk-tabs button.active .tab-count{background:var(--primary);color:#fff}.tab-count.alert{background:#e5484d;color:#fff}.queue-position{color:var(--primary)}.desk-grid{flex:1;min-height:0;display:grid;grid-template-columns:minmax(270px,340px) minmax(380px,1fr) minmax(240px,300px);border:1px solid var(--border);border-radius:16px;overflow:hidden;background:var(--surface);box-shadow:var(--shadow)}.desk-grid.compact{grid-template-columns:minmax(270px,340px) 1fr}.conversation-list{overflow-y:auto;border-right:1px solid var(--border);display:flex;flex-direction:column}.desk-search{position:sticky;top:0;z-index:1;display:flex;align-items:center;gap:8px;margin:0;padding:14px 16px;background:var(--surface);border-bottom:1px solid var(--border);color:var(--muted)}.desk-search input{width:100%;border:0;outline:0;background:transparent;color:var(--text);font-size:14px}.conversation-card{position:relative;width:100%;display:flex;gap:12px;align-items:center;text-align:left;padding:12px 16px;border:0;border-bottom:1px solid color-mix(in srgb,var(--border) 60%,transparent);background:transparent;color:var(--text);cursor:pointer}.conversation-card:hover{background:color-mix(in srgb,var(--primary) 6%,transparent)}.conversation-card.selected{background:color-mix(in srgb,var(--primary) 12%,transparent);box-shadow:inset 3px 0 0 var(--primary)}.conversation-copy{display:grid;min-width:0;flex:1;gap:3px}.conversation-line{display:flex;align-items:center;gap:8px;min-width:0}.conversation-line b{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14.5px}.conversation-line time{font-size:11.5px;color:var(--muted);flex-shrink:0}.conversation-card.unread .conversation-line time{color:var(--primary);font-weight:700}.conversation-line em{flex:1;min-width:0;font-style:normal;font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-card.unread .conversation-line em{color:var(--text);font-weight:600}.conversation-copy small{font-size:11.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.unread-badge{min-width:20px;height:20px;padding:0 6px;display:inline-grid;place-items:center;border-radius:10px;background:var(--primary);color:#fff;font-size:11px;font-weight:700;box-sizing:border-box}.priority{font-weight:700}.priority.urgente{color:#d33c3c}.priority.alta{color:#d4801a}.priority.baixa{color:var(--muted)}.contact-avatar{--hue: 215;display:grid;place-items:center;flex:0 0 44px;width:44px;height:44px;border-radius:50%;background:hsl(var(--hue) 55% 46%);color:#fff;font-weight:700;font-size:15px;letter-spacing:.5px}.contact-avatar.large{width:72px;height:72px;flex-basis:72px;font-size:24px}.avatar-button{padding:0;border:0;overflow:hidden}.avatar-button:disabled{opacity:1;cursor:default}.avatar-button img{width:100%;height:100%;object-fit:cover}.avatar-modal{position:fixed;z-index:180;inset:0;display:grid;place-items:center;align-content:center;gap:14px;padding:24px;background:#071426d9;color:#fff}.avatar-modal>button{position:absolute;right:24px;top:24px;display:grid;place-items:center;width:42px;height:42px;border:0;border-radius:50%;background:#fff2;color:#fff}.avatar-modal>img{width:min(520px,85vw);height:min(520px,85vw);object-fit:cover;border-radius:18px;box-shadow:0 25px 80px #0008}.avatar-modal strong{font-size:18px}.chat-panel{display:flex;min-width:0;min-height:0;flex-direction:column;background:var(--background)}.chat-head{display:flex;align-items:center;gap:12px;padding:12px 18px;background:var(--surface);border-bottom:1px solid var(--border)}.chat-title{display:grid;min-width:0;gap:2px}.chat-title b{font-size:15.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-title small{color:var(--muted);font-size:12.5px;display:flex;align-items:center;gap:4px;flex-wrap:wrap}.status-pill{padding:1px 8px;border-radius:10px;font-size:11px;font-weight:700;background:color-mix(in srgb,var(--muted) 15%,transparent);color:var(--text)}.status-pill.aguardando{background:#fdf0d5;color:#8a5a00}.status-pill.em_atendimento{background:#dcf3e5;color:#17663a}.status-pill.finalizado{background:color-mix(in srgb,var(--muted) 18%,transparent);color:var(--muted)}.status-pill.transferencia_pendente{background:#e3ecfb;color:#2a59a8}.chat-actions{display:flex;align-items:center;gap:6px;margin-left:auto;flex-wrap:wrap;justify-content:flex-end}.chat-actions button,.chat-actions select{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--border);border-radius:9px;background:var(--surface);color:var(--text);padding:7px 11px;font-weight:600;cursor:pointer}.chat-actions button:hover:not(:disabled){border-color:var(--primary);color:var(--primary)}.chat-actions svg{width:16px;height:16px}.chat-actions .primary-button,.composer-locked .primary-button{background:var(--primary);border-color:var(--primary);color:#fff}.chat-actions .primary-button:hover:not(:disabled){color:#fff;filter:brightness(1.08)}.back-button{display:none}.message-stream{flex:1;min-height:0;overflow-y:auto;padding:18px 6% 22px;display:flex;flex-direction:column;gap:4px;background-image:radial-gradient(color-mix(in srgb,var(--muted) 14%,transparent) 1px,transparent 1px);background-size:22px 22px}.day-separator{display:flex;justify-content:center;margin:14px 0 8px;position:sticky;top:0;z-index:1}.day-separator span{padding:4px 12px;border-radius:8px;background:var(--surface);color:var(--muted);font-size:12px;font-weight:600;box-shadow:0 1px 2px #0000001a}.bubble{position:relative;max-width:min(72%,620px);padding:7px 10px 6px;border-radius:10px;background:var(--surface);color:var(--text);box-shadow:0 1px 1.5px #00000024;align-self:flex-start;margin-top:3px}.bubble.entrada{border-top-left-radius:3px}.bubble.saida{align-self:flex-end;border-top-right-radius:3px;background:color-mix(in srgb,#25d366 20%,var(--surface))}.bubble.interna{align-self:center;max-width:80%;background:#fff6d6;border:1px dashed #e0c25a;color:#5a4700}.bubble p{margin:0;white-space:pre-wrap;word-break:break-word;line-height:1.42;font-size:14.2px}.bubble .bubble-media{color:var(--muted);font-style:italic}.bubble-sender{display:block;font-size:11.5px;font-weight:700;color:var(--primary);margin-bottom:2px}.bubble.interna .bubble-sender{color:#8a6d00}.bubble-quote{display:grid;gap:1px;margin:2px 0 6px;padding:5px 8px;border-left:3px solid var(--primary);border-radius:6px;background:color-mix(in srgb,var(--text) 6%,transparent);font-size:12.5px}.bubble-quote span{color:var(--muted);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.bubble footer{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:3px}.bubble footer time{font-size:11px;color:var(--muted)}.tick{display:inline-flex;color:var(--muted)}.tick svg{width:15px;height:15px}.tick.lido{color:#34b7f1}.tick.falhou,.tick.incerto{color:#d33c3c}.bubble-reply{display:inline-flex;padding:0;margin-left:2px;border:0;background:transparent;color:var(--muted);cursor:pointer;opacity:0;transition:opacity .15s}.bubble-reply svg{width:14px;height:14px}.bubble:hover .bubble-reply,.bubble-reply:focus-visible{opacity:1}.attachment{display:grid;gap:6px;margin:2px 0 6px}.attachment img{max-width:100%;max-height:320px;border-radius:8px;object-fit:cover}.attachment audio{width:260px;max-width:100%}.attachment a{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:8px;background:color-mix(in srgb,var(--text) 6%,transparent);color:var(--text);text-decoration:none}.attachment a svg{width:20px;flex-shrink:0;color:var(--primary)}.attachment a span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600;font-size:13px}.attachment a small{font-size:11px;color:var(--muted)}.composer-locked{display:flex;align-items:center;justify-content:center;gap:14px;padding:16px;background:var(--surface);border-top:1px solid var(--border);color:var(--muted);font-size:14px;text-align:center;flex-wrap:wrap}.composer-locked .primary-button{display:inline-flex;align-items:center;gap:6px;border:0;border-radius:9px;padding:9px 14px;font-weight:700;cursor:pointer}.composer-locked svg{width:16px}.reply-preview{display:flex;align-items:center;gap:10px;padding:8px 16px;background:var(--surface);border-top:1px solid var(--border);color:var(--primary)}.reply-preview div{flex:1;min-width:0;display:grid;border-left:3px solid var(--primary);padding-left:8px;font-size:12.5px}.reply-preview div span{color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.reply-preview button{border:0;background:transparent;color:var(--muted);cursor:pointer}.composer-error{margin:0;padding:7px 16px;background:#fde8e8;color:#9b1c1c;font-size:13px}.composer{position:relative;display:grid;gap:6px;padding:8px 14px 12px;background:var(--surface);border-top:1px solid var(--border)}.composer.internal{background:color-mix(in srgb,#ffd84d 14%,var(--surface))}.composer-mode{display:flex;align-items:center;gap:4px}.composer-mode button{display:inline-flex;align-items:center;gap:4px;border:0;background:transparent;color:var(--muted);padding:4px 9px;border-radius:7px;font-size:12.5px;font-weight:600;cursor:pointer}.composer-mode button.active{background:color-mix(in srgb,var(--primary) 12%,transparent);color:var(--primary)}.composer.internal .composer-mode button.active{background:#fbe7a1;color:#6b5300}.composer-hint{margin-left:auto;font-size:11.5px;color:var(--muted)}.composer-row{display:flex;align-items:flex-end;gap:8px}.composer-row textarea{flex:1;min-height:44px;max-height:160px;resize:none;box-sizing:border-box;border:1px solid var(--border);border-radius:22px;padding:11px 16px;background:var(--background);color:var(--text);font:inherit;font-size:14.5px;line-height:1.4;outline:0;overflow-y:auto}.composer-row textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 18%,transparent)}.composer-icon,.send-button{flex:0 0 44px;width:44px;height:44px;display:grid;place-items:center;border-radius:50%;border:0;cursor:pointer}.composer-icon{background:transparent;color:var(--muted)}.composer-icon:hover:not(:disabled){background:color-mix(in srgb,var(--text) 8%,transparent);color:var(--text)}.send-button{background:var(--primary);color:#fff;box-shadow:0 2px 6px color-mix(in srgb,var(--primary) 40%,transparent);transition:transform .1s,filter .1s}.send-button:hover:not(:disabled){filter:brightness(1.08)}.send-button:active:not(:disabled){transform:scale(.94)}.send-button:disabled,.composer-icon:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}.composer-icon svg,.send-button svg{width:20px;height:20px}.composer-count{justify-self:end;font-size:11px;color:var(--muted)}.quick-menu{position:absolute;left:70px;right:70px;bottom:calc(100% - 4px);z-index:5;list-style:none;margin:0;padding:6px;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow)}.quick-menu li{display:flex;gap:10px;padding:8px 10px;border-radius:8px;cursor:pointer;font-size:13px}.quick-menu li b{color:var(--primary)}.quick-menu li span{color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.quick-menu li.active,.quick-menu li:hover{background:color-mix(in srgb,var(--primary) 10%,transparent)}.contact-panel{overflow-y:auto;border-left:1px solid var(--border);padding:22px 20px}.contact-card{display:grid;justify-items:center;gap:6px;text-align:center;padding-bottom:18px;border-bottom:1px solid var(--border)}.contact-card h2{margin:6px 0 0;font-size:17px;word-break:break-word}.contact-card>span:last-child{color:var(--muted);font-size:13px}.contact-panel dl{display:grid;gap:2px;margin:14px 0 0}.contact-panel dt{margin-top:10px;color:var(--muted);font-size:11.5px;text-transform:uppercase;letter-spacing:.4px}.contact-panel dd{margin:0;font-weight:600;font-size:14px;word-break:break-word}.contact-notes{margin-top:14px;padding:10px;border-radius:8px;background:color-mix(in srgb,var(--text) 5%,transparent);font-size:13px;white-space:pre-wrap}.tag-list{display:flex;gap:5px;flex-wrap:wrap;margin-top:14px}.tag-list span{border:1px solid;border-radius:10px;padding:3px 8px;font-size:12px;font-weight:600}.desk-empty{display:grid;place-items:center;align-content:center;gap:8px;color:var(--muted);padding:30px;text-align:center}.chat-empty{height:100%}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.modal .actions{display:flex;justify-content:flex-end;gap:8px;margin-top:6px}@media(max-width:1180px){.desk-grid,.desk-grid.compact{grid-template-columns:300px 1fr}.contact-panel{display:none}}@media(max-width:760px){.desk-page{padding:12px;height:auto;min-height:calc(100vh - 72px)}.desk-toolbar{align-items:start;flex-direction:column}.desk-grid,.desk-grid.compact{grid-template-columns:1fr;height:calc(100vh - 190px)}.desk-grid.has-selection .conversation-list{display:none}.desk-grid:not(.has-selection) .chat-panel{display:none}.back-button{display:inline-grid;font-size:24px;line-height:1;border:0;background:transparent;color:var(--text)}.chat-actions{gap:4px}.chat-actions button{padding:6px 8px}.message-stream{padding:12px 10px}.bubble{max-width:88%}.composer-hint{display:none}.quick-menu{left:8px;right:8px}}.chat-actions .finish-button{background:#249653;border-color:#249653;color:#fff}.chat-actions .finish-button:hover:not(:disabled){background:#1d7f46;border-color:#1d7f46;color:#fff}.chat-actions .transfer-button{background:#2474c6;border-color:#2474c6;color:#fff}.chat-actions .transfer-button:hover:not(:disabled),.chat-actions .transfer-button:focus-visible{background:#1d61a8;border-color:#1d61a8;color:#fff!important}.chat-actions .priority-select{border:1px solid #efb25b!important;box-shadow:0 0 0 2px #f59e0b18}.deleted-message{display:flex;align-items:center;gap:8px;color:var(--muted);font-style:italic;padding:7px 2px}.deleted-message svg{width:18px}.reveal-deleted{border:0;border-bottom:1px solid currentColor;padding:0;background:transparent;color:var(--primary);font-size:12px}.forwarded-mark{display:flex;align-items:center;gap:4px;margin-top:5px;color:var(--muted);font-style:italic}.forwarded-mark svg{width:13px}.delete-action{color:#c64040!important}.chat-wallpaper{background-color:#eef0f4;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='220' height='220' viewBox='0 0 220 220' fill='none' stroke='%239aa6bd' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cg transform='translate(14 16)'%3E%3Cpath d='M4 2h22a4 4 0 0 1 4 4v12a4 4 0 0 1-4 4H13l-7 6v-6H4a4 4 0 0 1-4-4V6a4 4 0 0 1 4-4z'/%3E%3C/g%3E%3Cg transform='translate(82 10)'%3E%3Ccircle cx='12' cy='12' r='11'/%3E%3Cpath d='M7 14.5c1.3 2 3 3 5 3s3.7-1 5-3'/%3E%3Cpath d='M8.5 9h.01M15.5 9h.01'/%3E%3C/g%3E%3Cg transform='translate(150 20)'%3E%3Cpath d='M2 12 24 2l-8 22-4-9z'/%3E%3Cpath d='m12 15 4-4'/%3E%3C/g%3E%3Cg transform='translate(30 78)'%3E%3Ccircle cx='12' cy='12' r='10'/%3E%3Cpath d='m7.5 12.5 3 3 6-7'/%3E%3C/g%3E%3Cg transform='translate(104 74)'%3E%3Crect x='1' y='4' width='26' height='18' rx='3'/%3E%3Cpath d='m2 6 12 9 12-9'/%3E%3C/g%3E%3Cg transform='translate(172 84)'%3E%3Ccircle cx='10' cy='7' r='5'/%3E%3Cpath d='M1 24c0-5 4-9 9-9s9 4 9 9'/%3E%3C/g%3E%3Cg transform='translate(8 150)'%3E%3Cpath d='M2 12a10 10 0 1 1 4 8l-5 2 2-5'/%3E%3Cpath d='M8 12h.01M12 12h.01M16 12h.01'/%3E%3C/g%3E%3Cg transform='translate(76 146)'%3E%3Ccircle cx='12' cy='12' r='11'/%3E%3Cpath d='M7 14.5c1.3 2 3 3 5 3s3.7-1 5-3'/%3E%3Cpath d='M8.5 9h.01M15.5 9h.01'/%3E%3C/g%3E%3Cg transform='translate(140 150)'%3E%3Cpath d='M3 6h22v14H9l-6 5z'/%3E%3Cpath d='M8 11h12M8 15h8'/%3E%3C/g%3E%3Cg transform='translate(190 160)'%3E%3Cpath d='m2 8 6 6L20 2'/%3E%3C/g%3E%3Cg transform='translate(58 112)'%3E%3Cpath d='M12 2v20M2 12h20' opacity='.6'/%3E%3C/g%3E%3C/svg%3E");background-size:220px 220px}[data-theme=dark] .chat-wallpaper{background-color:#111d2e;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='220' height='220' viewBox='0 0 220 220' fill='none' stroke='%233d5070' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cg transform='translate(14 16)'%3E%3Cpath d='M4 2h22a4 4 0 0 1 4 4v12a4 4 0 0 1-4 4H13l-7 6v-6H4a4 4 0 0 1-4-4V6a4 4 0 0 1 4-4z'/%3E%3C/g%3E%3Cg transform='translate(82 10)'%3E%3Ccircle cx='12' cy='12' r='11'/%3E%3Cpath d='M7 14.5c1.3 2 3 3 5 3s3.7-1 5-3'/%3E%3Cpath d='M8.5 9h.01M15.5 9h.01'/%3E%3C/g%3E%3Cg transform='translate(150 20)'%3E%3Cpath d='M2 12 24 2l-8 22-4-9z'/%3E%3Cpath d='m12 15 4-4'/%3E%3C/g%3E%3Cg transform='translate(30 78)'%3E%3Ccircle cx='12' cy='12' r='10'/%3E%3Cpath d='m7.5 12.5 3 3 6-7'/%3E%3C/g%3E%3Cg transform='translate(104 74)'%3E%3Crect x='1' y='4' width='26' height='18' rx='3'/%3E%3Cpath d='m2 6 12 9 12-9'/%3E%3C/g%3E%3Cg transform='translate(172 84)'%3E%3Ccircle cx='10' cy='7' r='5'/%3E%3Cpath d='M1 24c0-5 4-9 9-9s9 4 9 9'/%3E%3C/g%3E%3Cg transform='translate(8 150)'%3E%3Cpath d='M2 12a10 10 0 1 1 4 8l-5 2 2-5'/%3E%3Cpath d='M8 12h.01M12 12h.01M16 12h.01'/%3E%3C/g%3E%3Cg transform='translate(76 146)'%3E%3Ccircle cx='12' cy='12' r='11'/%3E%3Cpath d='M7 14.5c1.3 2 3 3 5 3s3.7-1 5-3'/%3E%3Cpath d='M8.5 9h.01M15.5 9h.01'/%3E%3C/g%3E%3Cg transform='translate(140 150)'%3E%3Cpath d='M3 6h22v14H9l-6 5z'/%3E%3Cpath d='M8 11h12M8 15h8'/%3E%3C/g%3E%3Cg transform='translate(190 160)'%3E%3Cpath d='m2 8 6 6L20 2'/%3E%3C/g%3E%3Cg transform='translate(58 112)'%3E%3Cpath d='M12 2v20M2 12h20' opacity='.6'/%3E%3C/g%3E%3C/svg%3E")}.bubble{position:relative}.bubble-sender{font-size:12.5px;font-weight:800;color:var(--primary)}.bubble.saida .bubble-sender{color:#0b7a4b}[data-theme=dark] .bubble.saida .bubble-sender{color:#5fd49c}.bubble-protocol{display:block;font-size:10.5px;color:var(--muted);margin-bottom:2px}.bubble p strong{font-weight:700}.bubble p code{padding:1px 4px;border-radius:4px;background:color-mix(in srgb,var(--text) 8%,transparent);font-size:13px}.bubble p a{color:var(--primary);word-break:break-all}.bubble-actions{position:absolute;top:4px;display:flex;gap:2px;padding:2px;border-radius:8px;background:var(--surface);box-shadow:0 1px 4px #0000002a;opacity:0;pointer-events:none;transition:opacity .12s}.bubble.entrada .bubble-actions{right:-64px}.bubble.saida .bubble-actions{left:-64px}.bubble:hover .bubble-actions,.bubble-actions:focus-within{opacity:1;pointer-events:auto}.bubble-actions button{display:grid;place-items:center;width:26px;height:26px;border:0;border-radius:6px;background:transparent;color:var(--muted);cursor:pointer}.bubble-actions button:hover{background:color-mix(in srgb,var(--primary) 12%,transparent);color:var(--primary)}.bubble-actions svg{width:15px;height:15px}.media-thumb{position:relative;display:block;padding:0;border:0;border-radius:8px;overflow:hidden;background:#0002;cursor:zoom-in}.media-thumb img,.media-thumb video{display:block;max-width:min(100%,330px);max-height:330px;object-fit:cover}.media-thumb.video{cursor:pointer}.media-thumb .play{position:absolute;inset:0;display:grid;place-items:center;color:#fff;background:#0003}.media-thumb .play svg{width:46px;height:46px;padding:12px;border-radius:50%;background:#0008;box-sizing:border-box}.file-card{display:flex;align-items:center;gap:8px;padding:9px 10px;border-radius:8px;background:color-mix(in srgb,var(--text) 6%,transparent);color:var(--text);text-decoration:none;min-width:220px}.file-card svg{width:22px;flex-shrink:0;color:var(--primary)}.file-card span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600;font-size:13px}.file-card small{font-size:11px;color:var(--muted)}.file-card .file-download{width:17px;color:var(--muted)}.desk-grid{grid-template-columns:minmax(280px,340px) minmax(380px,1fr) minmax(290px,330px)}.icon-button.active{border-color:var(--primary);color:var(--primary);background:color-mix(in srgb,var(--primary) 10%,var(--surface))}.panel-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.panel-head h2{margin:0;font-size:17px}.panel-head .icon-button{width:34px;height:34px}.contact-form{display:grid;gap:10px}.contact-form label{display:grid;gap:4px;font-size:12px;font-weight:650;color:var(--muted)}.contact-form input,.contact-form textarea{border:1px solid var(--border);border-radius:9px;padding:8px 10px;background:var(--surface);color:var(--text);font:inherit;font-size:14px;outline:0}.contact-form input:focus,.contact-form textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 15%,transparent)}.contact-form textarea{resize:vertical}.form-pair{display:grid;grid-template-columns:1fr 1fr;gap:8px}.tag-picker>span{font-size:12px;font-weight:650;color:var(--muted)}.tag-picker small{display:block;margin-top:4px;color:var(--muted)}.tag-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:5px}.tag-chip{--tag: #2a63b7;display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border:1px solid var(--tag);border-radius:999px;background:transparent;color:var(--tag);font-size:12px;font-weight:700;cursor:pointer}.tag-chip.on{background:var(--tag);color:#fff}.save-contact{justify-self:stretch}.panel-error{margin:0;color:#b42318;font-size:13px}.panel-success{margin:0;color:#13734b;font-size:13px;font-weight:600}.ticket-info{margin-top:18px!important;padding-top:12px;border-top:1px solid var(--border)}.history-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:14px 18px;background:var(--surface);border-top:1px solid var(--border);color:var(--muted);font-size:14px}.history-footer .primary-button{display:inline-flex;align-items:center;gap:7px;border:0;border-radius:10px;padding:10px 16px;background:var(--primary);color:#fff;font-weight:700;cursor:pointer}@media(max-width:760px){.bubble-actions{display:none}.desk-tabs button{font-size:12px}}.bubble-row{display:flex;align-items:flex-start;gap:6px;max-width:100%;margin-top:3px}.bubble-row.entrada{align-self:flex-start}.bubble-row.saida{align-self:flex-end;flex-direction:row-reverse}.bubble-row.interna{align-self:center}.bubble-row .bubble{align-self:auto;margin-top:0;max-width:min(72vw,620px)}.bubble-head{display:flex;align-items:baseline;gap:10px;margin-bottom:2px}.bubble-head .bubble-sender{flex:1;min-width:0;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bubble.entrada .bubble-sender{color:var(--text)}.bubble-head .bubble-protocol{margin:0}.bubble-head time{flex-shrink:0;font-size:11px;color:var(--muted)}.bubble footer{min-height:0}.tick em{font-style:normal;font-size:11px;margin-left:3px;font-weight:600}.resend-link{display:inline-flex;align-items:center;gap:3px;margin-left:6px;padding:2px 8px;border:1px solid #e5484d;border-radius:999px;background:transparent;color:#c62828;font-size:11.5px;font-weight:700;cursor:pointer}.resend-link:hover{background:#e5484d;color:#fff}.bubble-reactions{position:absolute;bottom:-12px;right:10px;padding:1px 6px;border-radius:999px;background:var(--surface);box-shadow:0 1px 3px #0003;font-size:14px;line-height:20px}.bubble-row:has(.bubble-reactions){margin-bottom:12px}.bubble-tools{display:flex;gap:2px;align-self:center;opacity:0;transition:opacity .12s}.bubble-row:hover .bubble-tools,.bubble-tools.open,.bubble-tools:focus-within{opacity:1}.tool-wrap{position:relative}.tool{display:grid;place-items:center;width:30px;height:30px;border:0;border-radius:50%;background:color-mix(in srgb,var(--surface) 85%,transparent);color:var(--muted);box-shadow:0 1px 3px #0002;cursor:pointer}.tool:hover{color:var(--primary);background:var(--surface)}.tool svg{width:17px;height:17px}.react-bar{position:absolute;bottom:calc(100% + 6px);left:50%;z-index:30;display:flex;gap:2px;padding:5px 8px;transform:translate(-50%);border-radius:999px;background:var(--surface);box-shadow:0 6px 20px #0f1f3a33}.react-bar button{border:0;background:transparent;border-radius:50%;width:36px;height:36px;font-size:22px;cursor:pointer;transition:transform .1s}.react-bar button:hover{transform:scale(1.25);background:color-mix(in srgb,var(--primary) 10%,transparent)}.react-bar .react-more{display:grid;place-items:center;color:var(--muted);font-size:16px;background:color-mix(in srgb,var(--muted) 15%,transparent)}.bubble-picker{bottom:calc(100% + 6px);left:-150px}.bubble-menu{position:absolute;top:calc(100% + 4px);z-index:30;min-width:190px;list-style:none;margin:0;padding:6px;border-radius:12px;background:var(--surface);box-shadow:0 10px 30px #0f1f3a40}.bubble-row.entrada .bubble-menu{left:0}.bubble-row.saida .bubble-menu{right:0}.bubble-menu button,.bubble-menu a{width:100%;display:flex;align-items:center;gap:10px;padding:8px 10px;border:0;border-radius:8px;background:transparent;color:var(--text);font:inherit;font-size:14px;text-decoration:none;cursor:pointer}.bubble-menu button:hover,.bubble-menu a:hover{background:color-mix(in srgb,var(--primary) 10%,transparent)}.emoji-anchor{position:relative}.composer-picker{bottom:calc(100% + 8px);left:0}.conversation-card.attending{background:color-mix(in srgb,#f5c400 9%,transparent)}.attending-label{color:#8a6500!important;font-weight:700}[data-theme=dark] .attending-label{color:#f2c94c!important}.contact-panel{min-width:0;overflow-x:hidden;box-sizing:border-box}.contact-form input,.contact-form textarea,.contact-form select{width:100%;min-width:0;box-sizing:border-box}.form-pair>label{min-width:0}.tag-chips .tag-chip{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:760px){.bubble-tools{opacity:1}.bubble-picker{left:-120px;width:300px}}.instance-alert{display:flex;align-items:center;gap:8px;padding:8px 16px;background:#fff4e5;border-bottom:1px solid #f3d19c;color:#8a4b00;font-size:13px;font-weight:600}[data-theme=dark] .instance-alert{background:#3b2a12;border-color:#6b4a1a;color:#f5c27a}.contact-avatar.group{background:hsl(var(--hue) 35% 38%)}.transfer-target{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:4px}.transfer-target button{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 12px;border:1px solid var(--border);border-radius:10px;background:transparent;color:var(--text);font:inherit;font-weight:600;cursor:pointer}.transfer-target button.active{border-color:var(--primary);background:color-mix(in srgb,var(--primary) 12%,transparent);color:var(--primary)}.bubble.is-sticker{background:transparent;box-shadow:none;padding:2px 0}.bubble.is-sticker .bubble-head{padding:0 4px}.sticker-thumb{display:block;padding:0;border:0;background:transparent;cursor:zoom-in}.sticker-thumb img{display:block;width:190px;height:190px;max-width:100%;object-fit:contain;border-radius:0}.composer-locked .secondary-button{display:inline-flex;align-items:center;gap:6px;border:1px solid #e0c25a;border-radius:9px;padding:8px 14px;background:#fff6d6;color:#5a4700;font-weight:700;cursor:pointer}.queue-note-head{display:flex;align-items:center;gap:8px;color:#8a6d00;font-size:13px;font-weight:700}.queue-note-head button{margin-left:auto;display:grid;place-items:center;width:28px;height:28px;border:0;border-radius:50%;background:transparent;color:inherit;cursor:pointer}.composer-icon.active{color:var(--primary);background:color-mix(in srgb,var(--primary) 10%,transparent)}.quick-picker{display:grid;gap:4px;padding:8px}.quick-picker-head{display:flex;align-items:center;gap:8px;padding:2px 4px 6px;border-bottom:1px solid var(--border);color:var(--primary)}.quick-picker-head b{color:var(--text);font-size:13px}.quick-picker-head input{flex:1;min-width:0;border:1px solid var(--border);border-radius:8px;padding:6px 10px;background:var(--background);color:var(--text);font:inherit;font-size:13px}.quick-picker-head button{display:grid;place-items:center;width:26px;height:26px;border:0;border-radius:50%;background:transparent;color:var(--muted);cursor:pointer}.quick-picker ul{list-style:none;margin:0;padding:0;max-height:280px;overflow-y:auto}.quick-picker li span strong{color:var(--text);font-weight:650}.quick-picker li.quick-empty{cursor:default;color:var(--muted)}.edited-mark{display:block;margin-top:2px;font-size:11px;font-style:italic;color:var(--muted);text-align:right}.editing-preview>svg{color:var(--primary)}.number-chip{display:inline-block;margin-right:6px;padding:0 7px;border-radius:999px;background:color-mix(in srgb,var(--primary) 12%,transparent);color:var(--primary);font-size:11px;font-weight:700;line-height:18px;white-space:nowrap;vertical-align:1px}.bubble-protocol .number-chip{margin:0 0 0 6px}.history-actions{display:inline-flex;gap:8px;flex-wrap:wrap}.history-footer .secondary-button{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--primary);border-radius:9px;padding:8px 14px;background:transparent;color:var(--primary);font-weight:700;cursor:pointer}.number-picker{width:min(460px,calc(100vw - 32px))}.number-picker>p{margin:0 0 12px;color:var(--muted);font-size:13.5px}.number-option{display:flex;align-items:flex-start;gap:10px;margin-bottom:8px;padding:10px 12px;border:1px solid var(--line, var(--border));border-radius:10px;cursor:pointer}.number-option.active{border-color:var(--primary);background:color-mix(in srgb,var(--primary) 6%,transparent)}.number-option input{margin-top:3px;accent-color:var(--primary)}.number-option span{display:grid;gap:1px}.number-option small{color:var(--muted);font-size:12px}.number-option .number-busy{color:#b54708;font-weight:600}.chat-actions .close-ticket-button{display:grid;place-items:center;width:36px;height:36px;padding:0;border:1px solid #fecaca;border-radius:9px;background:#fef2f2;color:#dc2626;cursor:pointer;transition:background-color .15s,color .15s}.chat-actions .close-ticket-button:hover:not(:disabled){background:#fee2e2;color:#b91c1c}.chat-actions .close-ticket-button svg{width:18px;height:18px}[data-theme=dark] .chat-actions .close-ticket-button{background:#7f1d1d40;border-color:#7f1d1d;color:#fca5a5}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 18px}.form-grid .span-2{grid-column:1 / -1}@media(max-width:760px){.form-grid{grid-template-columns:1fr}}.form-grid>label,.field{display:grid;gap:7px;align-content:start;margin:0;color:var(--text, #253249);font-size:13px;font-weight:650;letter-spacing:.01em}.form-grid>label>small,.field>small{color:var(--muted);font-size:12px;font-weight:400;line-height:1.4}:is(.form-grid,.field,.filter-bar) :is(input:not([type=checkbox]):not([type=radio]):not([type=color]):not([type=range]):not([type=file]),select,textarea){width:100%;box-sizing:border-box;min-height:44px;padding:10px 14px;border:1.5px solid var(--line);border-radius:12px;background:var(--surface);color:var(--text, inherit);font:inherit;font-size:14.5px;font-weight:500;outline:none;transition:border-color .15s,box-shadow .15s,background-color .15s}:is(.form-grid,.field,.filter-bar) textarea{min-height:96px;resize:vertical;line-height:1.5}:is(.form-grid,.field,.filter-bar) select{appearance:none;-webkit-appearance:none;padding-right:38px;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2366758c' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 13px center}:is(.form-grid,.field,.filter-bar) :is(input,select,textarea):hover:not(:disabled){border-color:color-mix(in srgb,var(--primary) 45%,var(--line))}:is(.form-grid,.field,.filter-bar) :is(input,select,textarea):focus{border-color:var(--primary);box-shadow:0 0 0 4px color-mix(in srgb,var(--primary) 16%,transparent)}:is(.form-grid,.field,.filter-bar) :is(input,select,textarea):disabled{background:color-mix(in srgb,var(--muted) 8%,var(--surface));color:var(--muted);cursor:not-allowed;border-style:dashed}:is(.form-grid,.field,.filter-bar) input::placeholder,:is(.form-grid,.field) textarea::placeholder{color:color-mix(in srgb,var(--muted) 75%,transparent);font-weight:400}.option-group{margin:0;padding:14px 16px 6px;border:1.5px solid var(--line);border-radius:14px;background:color-mix(in srgb,var(--surface) 92%,var(--bg, #f4f7fc))}.option-group legend{padding:0 6px;color:var(--muted);font-size:11.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.option-group .options{display:flex;flex-wrap:wrap;gap:4px 22px}.option-group label.check,label.switch{display:inline-flex;align-items:center;gap:10px;margin:0 0 10px;font-size:14px;font-weight:600;cursor:pointer}.option-group .empty-options{margin:0 0 10px;color:var(--muted);font-size:13px}.option-group input[type=checkbox],input[type=checkbox].toggle,label.switch input[type=checkbox]{appearance:none;-webkit-appearance:none;position:relative;flex-shrink:0;width:44px;height:24px;margin:0;border-radius:999px;background:#cbd5e1;cursor:pointer;transition:background-color .2s ease;vertical-align:middle}.option-group input[type=checkbox]:before,input[type=checkbox].toggle:before,label.switch input[type=checkbox]:before{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0003;transition:transform .2s ease}.option-group input[type=checkbox]:checked,input[type=checkbox].toggle:checked,label.switch input[type=checkbox]:checked{background:#22c55e}.option-group input[type=checkbox]:checked:before,input[type=checkbox].toggle:checked:before,label.switch input[type=checkbox]:checked:before{transform:translate(20px)}.option-group input[type=checkbox]:focus-visible,input[type=checkbox].toggle:focus-visible{outline:2px solid color-mix(in srgb,#22c55e 55%,transparent);outline-offset:2px}.option-group input[type=checkbox]:disabled{opacity:.5;cursor:not-allowed}.form-card{display:grid;gap:20px;margin-bottom:18px;padding:24px;border:1px solid color-mix(in srgb,var(--primary) 22%,var(--line));border-radius:18px;background:var(--surface);box-shadow:0 10px 30px color-mix(in srgb,var(--primary) 8%,transparent);scroll-margin-top:80px}.form-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.form-card-head h2{margin:2px 0 0;font-size:21px}.form-card .actions{display:flex;justify-content:flex-end;gap:10px;margin:0}.form-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}@media(max-width:760px){.form-groups{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){.option-group input[type=checkbox],.option-group input[type=checkbox]:before,input[type=checkbox].toggle,input[type=checkbox].toggle:before{transition:none}}